WEBSITE RESTORATION

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All my websites built with concrete5, hosted by Bluehost are all down. I contacted bluehost but got no help..Can anyoen please help with useful information please.

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cmerritt replied on at Permalink Reply
cmerritt
To offer any help we would need more information.
What do you mean by down? White screen or error message?
The URLs would be useful so we could try to view the sites.

Colin
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
I have literally just completed an upgrade for a member that uses Bluehost.
Bluehost will not offer advice for anything that is not a server fault ... Useless!
I would be happy to take a look for you but I would need to login to your Bluehost account.

If you do want me to take a look, contact me by Private Message.
rhomiorg replied on at Permalink Reply
The URL ishttp://www.rhomi.org/2 and the error message is HTTP Error 500
When I spoke to Bluehost I was told that the website is php 5.4 and they no longer support it and no one could offer any help
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
What version of Concrete are you using?
rhomiorg replied on at Permalink Reply
Concrete 5.4.0.5
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
That version is going to need multiple sequential core upgrades to get it working again.
If you want this doing for you as a job, contact me by private message and I will explain better the process I use for recovering your site.