Forums

Backup will not run

Permalink 2 users found helpful
I'm getting an Error 500 when I attempt to run a backup. Any thoughts to fix this error?

Error 500 - Internal server error

An internal server error has occured!
Please try again later.

Thanks!
 
JohntheFish replied on at Permalink Reply
JohntheFish
I got that when the database size had grown so big that the backup exceeded the site host’s allocated CPU limits.

It turned out that the Page Statistics table had grown enormous once the site went live. I turned off Track Statistics, used phpMyAdmin to delete the table, and backups have been wonderful ever since.
billabong replied on at Permalink Reply
billabong
Yes it works perfectly, but here the table was called `PageStatistics`
ddziryan replied on at Permalink Reply
Sometimes it might be caused due to server error. Check Apache or Nginx if they were working properly when doing backup task. For sms backup, you can check this post:http://www.tunesbro.com/transfer-sms-from-android-to-computer.html...
Raccerher replied on at Permalink Reply
To backup data , you can read this tutorial :
http://www.android-rescuer.com/transfer-messages-from-android-to-co...
With its help , i have transfer messages from Android to computer for backup ,
schommes replied on at Permalink Reply
Worked for me too. Simply emptying the page statistics was enough though.

Thanx and best regards, Thomas
JohntheFish replied on at Permalink Reply
JohntheFish
This is a way old thread. Its not uncommon for backups to time out even with page stats disabled. Since then, for pre 5.7 sites, I created the Backup Voodoo addon.https://www.concrete5.org/marketplace/addons/backup-voodoo...