Cannot Access Dashboard with Admin Logins

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I recently changed a setting in concrete5 dashboard under Users & Groups > Login & Registration. I enabled "login using email address" and this has stopped access to the dashboard even as an administrator. If i enter the admins email address and password it logs me in but i cannot see the dashboard. If anyone could please help it would be greatly appreciated. Cheers, Bill

 
frz replied on at Permalink Reply
frz
chances are you also changed where people go when logging in at the
same time. Try logging in and then right after just going to the URL
field and putting in yoursitename.com/index.php/dashboard


best wishes

Franz Maruna
CEO - concrete5.org
http://about.me/frz
KenH replied on at Permalink Reply
KenH
Hi Franz,

I too have a similar issue...I have just completed a new site on my test server...migrated it to the clients host and cannot see the login page. So I used this ".../index.php/dashboard" and it worked.

BUT...once logged in I get "Page Not Found". I cannot get into the Dashboard to clear the cache...So I ftp'd into the site and moved them to a temp folder. That made it worst...now only the home page appears.

The site address is:http://www.andrewdavison.co.uk/...

I feel that the migration page (http://www.concrete5.org/documentation/installation/moving_a_site) may have some holes in it...or I missed something!

Can you please help? This site needs to be up by last month!!!
And I cannot figure out if this is a MySQL, permissions or .htaccess issue...etc

Thanks.
frz replied on at Permalink Reply
frz
Sounds like there's a lot of different stuff going on there...

#1) Login, often, tries to redirect you to where you were trying to go. So if you were heading for a page that doesn't actually exist for some reason, but you login, you might end up successfully logged in, but pointing at a page that doesn't exist.. (Whew that was a mouthful). Try logging in and then re-entering a direct url to /index.php/dashboard

#2) Moving the cache directory is never a good idea. Just clear cache or delete the directory. No need to worry about keeping it around.

#3) You might want to do a blank fresh install on the new server to see if there's just something concrete5 doesn't like as a whole, or if there's something specific about your site that is causing an issue.

#4) starting a new thread here will likely actually get you more attention than jumping on someone else's old one. My technical ability is rather limited these days, so what you really should want is lots of community members wanting to help you. Best way I can imagine doing that is a very clear step by step run down of what you're doing, where, when and how its going wrong, maybe a link to a php_info() call on that server, etc... More detail you put into one of these posts the more likely someone smarter than I will step up to help you.

#5) You can do it! This stuff does work for thousands so I'm sure if you just keep at it you'll get there.