Content Block misbehaving

Permalink October 03, 2018 at 7:25 AM

Hi, we are using the theme "NEAT" and are having problems with editing the content block. When we go into editing the edit freezes and we have to close the window and re-log in. I have checked the browser error console and have the following errors:

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET -http://www.e1e996ce5616a10aa9e872f28-13636.sites.k-hosting.co.uk/up...

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET -http://www.e1e996ce5616a10aa9e872f28-13636.sites.k-hosting.co.uk/up...

SCRIPT5022: [CKEDITOR.resourceManager.load] Resource name "themefontcolor" was not found at "http://www.e1e996ce5616a10aa9e872f28-13636.sites.k-hosting.co.uk/updates/concrete5-8.4.3_remote_updater/concrete/js/ckeditor4/vendor/plugins/themefontcolor/plugin.js?t=I2QI".
eval code (31) (254,73)

Can anybody tell me how to cure this?

Thanks

mnakalay replied on Oct 3, 2018 at 7:43 am Permalink Reply

Did you try asking the NEAT developer? You could send a request for support.

swinn replied on Oct 3, 2018 at 9:33 am Permalink Reply

I have tried using a different theme and have the same problem.

mnakalay replied on Oct 3, 2018 at 10:08 am Permalink Reply

Well, it seems your editor is trying to load plugins that are not available. It is looking for them in the core CKeditor directory but those plugins are not provided with the core.

So you have a package that has installed plugins for your editor and is doing something wrong.

DO you have any package that installed editor plugins to your knowledge?

swinn replied on Oct 3, 2018 at 10:24 am Permalink Reply

I believe I have resolved the issue now thanks very much