missing email in the concrete5 private messaging
It has recently come to light that when replying to a private message, replying by email, relayed through the c5 site, that the message was never sent and precisely the email I sent never made it into my sent messages and was thus not received by the intended recipient, this was a while ago but last night a similar case was mentioned to me by a potential client that was trying to send me information and the acceptance of my proposal, he sent 5 messages none of which I received or got added to the sent emails, its only because he found a different way to contact me that I didn't lose the job. A third C5 designer has confirmed that he has had such issues.
I am certain it's not something that we are doing wrong, this post is to alert others to the issue and hopefully get this resolved going forward.
Has anyone else noticed this or are we the only 3 with these issues?
I have also had the opposite problem, that I stop receiving PMs or notifications. This is typically associated with a particular area of notification, such as support requests or forum replies.
Overall, PM are great for quick contact, but I would never rely on PM for business critical communication.