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Transfer add-on to different c5 account

Permalink October 29, 2019 at 7:32 PM

I'd like to transfer some add-ons we purchased for a client to the customer's own c5 account. Is there a way to do that? I know you can transfer one from one project to another within an account, but how can you transfer to a different c5 account?

PineCreativeLabs replied on Oct 29, 2019 at 8:48 pm Permalink Reply

You might be able to contact the developer directly and see if they will credit the client's account with the license, if you show that you've purchased it.

As there's no way to transfer between accounts, that's the only way I can think of.