Issues with Web Host upgrading PHP.
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I've been having some database issues with a couple of sites. After a lot of back and forth with the host's support staff I found out that they have upgraded from MySQL 4 to MySQL 5. They sent me the following email today. If anyone has has some input on this I would greatly appreciate it. Thank you.
QUOTED EMAIL BELOW:
I do not know how that software generates the SALT so my recommendation would be to contact the vendor, tell them you had to update the DB password (b/c your host upgraded from mysql 4 to mysql 5) and you need to know how to regenerate the SALT and where else (if at all) changes need to be made.
If you can get us that information, we can take care of the backend bits to get you up and running again.
QUOTED EMAIL BELOW:
I do not know how that software generates the SALT so my recommendation would be to contact the vendor, tell them you had to update the DB password (b/c your host upgraded from mysql 4 to mysql 5) and you need to know how to regenerate the SALT and where else (if at all) changes need to be made.
If you can get us that information, we can take care of the backend bits to get you up and running again.
