Website unexpected change in displaying multiple aspects of content ( BIG PROBLEM )
Permalink
Within the past few hours, I was experimenting around with some HTML code over on my sub-domain that has live chat helper. [http://livehelperchat.com/ ]The HTML code, I was just dropping into the tracking code section on my Concrete 5 primary website domain. The code simply created a live chat widget on my main site. I have another script in the tracking code section and this has never been a problem. Multiple aspects of the design of the site have major changes, text font, image sizes, buttons a lot!
The only other thing that I did was clean the cache in concrete 5.
I am totally puzzled
If anyone is able to shed some light on this it would be really appreciated !!!!!!!!!!!!!
The website ishttp://www.melangecounselling.com
The only other thing that I did was clean the cache in concrete 5.
I am totally puzzled
If anyone is able to shed some light on this it would be really appreciated !!!!!!!!!!!!!
The website ishttp://www.melangecounselling.com
Does the script use any CSS? If so, are its selectors configured so that they only affect their own elements, rather than the whole site?
Hi ,
Thanks for the reply.
This was the script that I place into the tracking section.
<script type="text/javascript">
var LHCChatOptions = {};
LHCChatOptions.opt = {widget_height:340,widget_width:300,popup_height:520,popup_width:500};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
var referrer = (document.referrer) ? encodeURIComponent(document.referrer.substr(document.referrer.indexOf('://')+1)) : '';
var location = (document.location) ? encodeURIComponent(window.location.href.substring(window.location.protocol.length)) : '';
po.src = '//livechathelper.melangecounselling.com/index.php/chat/getstatus/(click)/internal/(position)/bottom_right/(ma)/br/(hide_offline)/true/(check_operator_messages)/true/(top)/350/(units)/pixels/(leaveamessage)/true/(department)/1/(theme)/2?r='+referrer+'&l='+location;
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>
I did this on and off with slight variations until I got the script working the way I wanted it too.
But that was the last script I placed in CC5. I have since removed it.
I have since been told, that it probably was not a good idea nor should I have placed it there.
Not sure if that helps any?
Thanks for the reply.
This was the script that I place into the tracking section.
<script type="text/javascript">
var LHCChatOptions = {};
LHCChatOptions.opt = {widget_height:340,widget_width:300,popup_height:520,popup_width:500};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
var referrer = (document.referrer) ? encodeURIComponent(document.referrer.substr(document.referrer.indexOf('://')+1)) : '';
var location = (document.location) ? encodeURIComponent(window.location.href.substring(window.location.protocol.length)) : '';
po.src = '//livechathelper.melangecounselling.com/index.php/chat/getstatus/(click)/internal/(position)/bottom_right/(ma)/br/(hide_offline)/true/(check_operator_messages)/true/(top)/350/(units)/pixels/(leaveamessage)/true/(department)/1/(theme)/2?r='+referrer+'&l='+location;
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>
I did this on and off with slight variations until I got the script working the way I wanted it too.
But that was the last script I placed in CC5. I have since removed it.
I have since been told, that it probably was not a good idea nor should I have placed it there.
Not sure if that helps any?
I am hoping this problem, is not a beyond something to complex. I have a couple people looking at it. If I have no luck getting any nibbles on here, I will be looking at moving it across the jobs board. If you feel like you might have an understanding of what might be going on, send me a message.
Thanks