Add-ons returning: Page Not Found. No page could be found at this address. Back to Home.

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I currently have two add-ons returning the above error.

GCalendar returns it when I try to create a new gcalendar_viewer block and now Im seeing it every now and then with ProEvents when editing an existing event created by ProEvents itself and I see it when I try to include a google calendar in the settings.

I have the google calendar set to public and am using the public XML. I raised this with the GCalendar developer who kindly set up a test environment and it worked fine for him, so what am I doing wrong ?

Cheers
Martyn

martyyyn
 
martyyyn replied on at Permalink Reply
martyyyn
Ive so far read the forums for about five hours in total trying to see if there is anything regarding this problem and I can find nothing.

Is there noone who could give me a hint at what to look for ? I have no problem in working through documentation if any exists, but at the moment Im completely stumped and these add-ons are useless to me.
devmaster replied on at Permalink Reply
devmaster
Hello martyyyn,

Some background info might be helpful. Were the modules working and you upgraded site, then they broke or is this new site?
martyyyn replied on at Permalink Reply
martyyyn
Hi devmaster,

Thanks for your reply. This is a new site and Ive so far tried three add-ons to get a 'gig guide' working with no luck.

Initially Upcoming Events looked great until I noticed its dates for NZ are all 24 hours behind. ie: 19/09/2012 @ 4-5pm actually shows as 20/09/2012 @ 4-5pm with the following setup. The site is hosted in America/New_York, the mysql db is America/New_York, my google calendar is Pacific/Auckland and the add-on allows me to set Pacific/Auckland. The developer has not answered any of my support questions on this.

I then tried GCalendar and I get the error in my subject when trying to add a block. Its downloaded and installed correctly and Ive tried it on two websites I host. So far Ive not been able to get it to work at all. The developer set up a test environment and it worked with my basic XML address for him, which leads us to believe I have a permissions problem somewhere. This appears to be backed up with the comments on other threads with similar errors.

I then bought ProEvents which is pretty much like using a hammer to crack a nut :) This works great until with events created within itself but if I try to add my google calender it again gives me the error in the subject.

So I have one add-on which will use the basic xml but the dates are incorrect, one which I havent been able to use at all (although my address is fine for the developer) and another add-on which (I think) backs up the idea I have a permissions problem somewhere, or perhaps an issue with my google calendar.

Ive tried the Pretty URL's as the error is different with them off to on. Ive tried every fix I can find for this including adding all sorts of lines to my .htaccess file and Ive added default timezones to my site.php to try and fix the timezone problem.

Believe me I completely understand I havent exactly narrowed it down. Ive spent days reading page after page of threads but havent been able to find anything to fix either problem :(

If I could solve one of the issues I would choose Upcoming Events for now. Just to have the correct dates would be great. If I use Australia/Perth I get the correct date and time (taking into account they are four hours behind) but whilst Australia/Melbourne gives me the correct time (including delay) the date is 24 later (as it is when I use Pacific/Auckland).

Cheers
Martyn
devmaster replied on at Permalink Reply
devmaster
What is your server set-up with host?
- Linux or Windows server?
- PHP Version?
- So this site is running the latest Concrete5 (5.6.0.1)?
- Can you show me output of phpinfo from server?
martyyyn replied on at Permalink Reply
martyyyn
Host is JonesSolutions on Linux
PHP version 3.4.10.1 (if Ive read that from the right place)
The site I want it to work on is currently using 5.5.2.1 but Ive also tried it on a site with 5.6.0. Im about to create a fresh test site with the latest version of everything :)

Is there any easy way to get the phpinfo from the server? I tried using the phpblock but couldnt get it to install.
devmaster replied on at Permalink Reply
devmaster
Save the following code in a php file and upload to root directory of your site. Then point your browser to it.
<?php phpinfo(); ?>
martyyyn replied on at Permalink Reply
martyyyn
I created a file called phpinfo.php, added the above line, uploaded to /public_html and pointed browser to 'url'/phpinfo.php and I just get a blank page.

Have I done that correctly ?
devmaster replied on at Permalink Reply
devmaster
Sounds right!

Hmmm... Is this the new site you're setting up? Sounds like you don't web server setup to process php correctly?
martyyyn replied on at Permalink Reply
martyyyn
Nope, this is on the original 5.5.2.1 site
devmaster replied on at Permalink Reply
devmaster
My suggestion to you is check over your requirements for Concrete5 and be sure your server setup meets them.
http://www.concrete5.org/documentation/background/system_requiremen...

Good luck!
martyyyn replied on at Permalink Reply
martyyyn
I seem to meet all of those (I think I was reading the PHP version in correctly earlier) as the host says they have the latest stable version of php5.

Thanks devmaster, I appreciate your help with this.
devmaster replied on at Permalink Reply
devmaster
I guess you can access PHP info etc.. from Dashboard -> Environment Information.

It would be good to see that info.
martyyyn replied on at Permalink Reply
martyyyn
Under PHP Info I get the following:

Unable to find body of phpinfo response. The addon code may need adjusting to work correctly on this server.

Environment Info gives:


# concrete5 Version
5.5.2.1

# concrete5 Packages
Mail Monkey (2.0.0), PHP Info (1.1), ProEvents (6.2.2), Simple Image Gallery (1.1.2), Social Icons Reloaded (1.5), Upcoming Events (1.0.3).

# concrete5 Overrides
themes/andlon_dark_chocolate

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.3.13

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, eAccelerator, enchant, ereg, exif, ffmpeg, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, pgsql, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, SQLite, sqlite3, standard, suhosin, tidy, tokenizer, uploadprogress, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
martyyyn replied on at Permalink Reply
martyyyn
The hosts tell me phpinfo is disabled to save being hacked.

Theyve asked whether I need any specific modules to be installed and Ill be honest, Im out of my depth at the moment.
martyyyn replied on at Permalink Reply
martyyyn
Yesterday I spent the day with JoneSolutions support who tried all sorts of things to ensure PHP was working correctly and nothing changed the fact Upcoming Events displayed the dates incorrectly.

Im at a lose now of what to do. The developer hasnt answered any of my questions on the Support Page and Im left with something which doesnt work.
devmaster replied on at Permalink Reply
devmaster
Hi martyyyn,

You still having issues? I am sure I could help, but would need direct access to see first hand what's going on and I don't work for free. If interested you can PM me.
martyyyn replied on at Permalink Reply
martyyyn
Sorry meant to say this yesterday....PM sent.
Mnkras replied on at Permalink Reply
Mnkras
Just wanted to throw this out there, but have you tried clearing your cache?
martyyyn replied on at Permalink Reply
martyyyn
More times than I care to count :)