Auto Nav Pro issues

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Hi There,
I'm hoping someone can assist me.
I created a responsive online store and thus purchased Auto Nav Pro as the responsive menu.
I used Auto Nav Pro successfully on one of my other sites, but on this site its not working.
I used the hardcode the developer sent me, as I did with the previous site.
The hardcoded auto nav appears, but with none of the styles and Its just an ordered list.

Thus I tried creating a stack, with the hardcode still in the default.php, this worked, but only for the home and about us page, but not on the rest of the pages. This is what I find mind boggeling as all the pages are based on the full/default.php file, thus surely it should appear on all the pages?

I tried clearing the cache, this did not work.
I'm out of solutions or ideas, I've tried asking auto nav pro for help, but they aren't responding to my private messages, tried logging a support ticket too, but the ticket never sends, it just loads forever.

junebird
 
Remo replied on at Permalink Reply
Remo
it sounds like you have some missing JavaScript files in those pages. Have you compared a working and a broken page? Just search for .js and see if you can find any difference..

Can't tell you much more as this is a commercial add-on for which I don't have the code..
hostco replied on at Permalink Reply
hostco
Hello,

You have not received a response to your PM's because we are currently offline for the Thanksgiving holiday.

Please try using a different browser to open a support ticket.

Thank you