Can not add functionality after update to 5.4.2.1.

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"I just update to 5.4.2.1.

As I look through the dashboard to add functionality then I get a blank page or an HTTP 500 error / can not display the page.

Is this perhaps a bug in the update?

Who can help me."

 
jeckerman replied on at Permalink Reply
jeckerman
Hello,

Can you give some specific examples of exactly what items were clicked? Also how many and what add-ons are you currently using?

- Josh
sorento replied on at Permalink Reply
Hi,

If I click in dashboard on Install (install blocks to extend your site) the page comes up emty

I am using E-coomerge, Google Cloud

Erik
jeckerman replied on at Permalink Reply
jeckerman
When the blank page shows up, can you copy the URL from your browsers address bar? Or if you feel comfortable enough to give me access, I can check directly.

- Josh
sorento replied on at Permalink Reply
http://www.autometkorting.nl/index.php/dashboard/install/
jeckerman replied on at Permalink Reply
jeckerman
Try this, paste this url in and see if it takes your there:

http://www.autometkorting.nl/index.php?cID=46...

That is the page id, I can't be for sure if it's the same number, you can also try to access it by going to:

http://www.autometkorting.nl/index.php/dashboard/pages/single/...

Then scroll down to "Add Functionality" and click that link.

- Josh
sorento replied on at Permalink Reply
Still a blank page is comming up, now with the url:http://www.autometkorting.nl/index.php?cID=19...
jeckerman replied on at Permalink Reply
jeckerman
Had you recently installed any add-ons/themes? Do the rest of the admin sections display? It may be a permissions problem, do you feel comfortable updating file permissions?

- Josh
sorento replied on at Permalink Reply
We recently updated C5 to 5.4.2.1 and tried to update E commerce. The last falied so we had to restore the bacukp.
sorento replied on at Permalink Reply
This is the message we got when updating E commerce

An unexpected error occurred.

A database error occurred while processing this request.