CAPTCHA Image Not Shoing Up
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I'm running 5.6.1.2
When I turn on the CAPTCHA feature for a form, the image doesn't disply. The CAPTCHA text does, but the image does not.
Any idea why this might be?
I've attached a screenshot.
When I turn on the CAPTCHA feature for a form, the image doesn't disply. The CAPTCHA text does, but the image does not.
Any idea why this might be?
I've attached a screenshot.
Anyone have any ideas on this issue?
Can you check your server logs for PHP errors and see if there is maybe a PHP function not installed on your server that needs to be there to generate the captcha image?
We can recall having this issue a few times in the past.
The fix was to disable "Show errors in page" in the debug settings and enable "Hide errors from visitors"
Dashboard > System & Settings > Debug Settings
The fix was to disable "Show errors in page" in the debug settings and enable "Hide errors from visitors"
Dashboard > System & Settings > Debug Settings
I changed that setting, no help.
I'm seeing the same issue on other sites on the server too...so I opened a support ticket with the hosting company to see if they can look into it further.
I'll post back with the results.
I'm seeing the same issue on other sites on the server too...so I opened a support ticket with the hosting company to see if they can look into it further.
I'll post back with the results.
Had the same issue before as well. It came down to either Gettext or TTF not being compiled in PHP.
Its been so long I cant recall if it was one the other or a combination of the both. Make sure you have these complied.
Its been so long I cant recall if it was one the other or a combination of the both. Make sure you have these complied.
I had to do this a couple of days ago on a cpanel VPS - was TTF.
@AndyJ, thanks for confirming.
