Concrete admin bar not logging out and appearing on users screens!
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Hello, i've recently moved a concrete5 site to a new server. I have changed the DNS and now I can't log out of concrete5. Instead, the admin bar remains at the top of the screen. What's worse is that users who visit the site are able to see the whole admin bar.
Any ideas what's going on?
Thanks!
Any ideas what's going on?
Thanks!
I just visited your website and it seems perfectly fine. I don't see the admin bar. Screenshot attached.
Hi, i've pointed it back to the old server until i can fix it. I'll point to new one now in a moment if you want to check again.
That sounds like a cache issue. Perhaps you have an additional external cache configured.
Also having a new issue now in that, I can't access the full dashboard. When I click the button I get sent back to the log in screen. If I use ...index.php/dashboard then I can get to it.
I also can't make new pages. For example, creating a custom link or copying a page just results in nothing happening.
I'm new to concrete5 and so far it's just been a nightmare.
I also can't make new pages. For example, creating a custom link or copying a page just results in nothing happening.
I'm new to concrete5 and so far it's just been a nightmare.
As John has said, this sounds like an external cache issue - these aren't things that typically happen to concrete5.
I would check with your host whether they have something like 'varnish caching or similar' enabled, or if something like Cloudflare has been turned on for the domain. And if so, those things should be turned off.
I would check with your host whether they have something like 'varnish caching or similar' enabled, or if something like Cloudflare has been turned on for the domain. And if so, those things should be turned off.
Hello, I do use Cloudflare. However, it is disabled whilst i access the site through changing IP in terminal and the issues persist.
Okay, so I disabled cache in cpanel cache manager and it fixed that issue but then a new issue happened where something is up with the php. Any ideas? See attachment.
Check the PHP version you are running - for this age of concrete5 install you'd be wanting to run PHP5.6.
Hi, we have PHP version: 7.2.7
Yes, that's too new for the version of concrete5 you are running.
You'll need to wind it back to version 5.6 if that's available.
You'll need to wind it back to version 5.6 if that's available.
Hi, I selected 5.6 but still having the same issue, i have no idea what to do
Try clearing concrete5's cache, you'll find that at /dashboard/system/optimization/clear_cache/
If that doesn't fix that page, contact your host and ask if they can assist - they _should_ be able to help configure the site so it doesn't show those warnings.
If that doesn't fix that page, contact your host and ask if they can assist - they _should_ be able to help configure the site so it doesn't show those warnings.
