I've never had this happen with a purchased add-on before. Usually works just fine. In this case, however, I select the license, associate it with my site, it shows up in my list of themes & add-ons but then when I go to Dashboard - Install ... it's not t…
After installing an add-on we can't log-in to our site. Simply deleting the folder of the packers folder does not help. How can we deactivate/deinstall add-ons manually/without log-in first?
The install is done with the very latest version of concrete …
I just installed concrete on my host running plesk on windows server.
The install completed without any issues however, when navigating to the site I get the following error:
file_exists(): open_basedir restriction in effect.…
I have core version 5.7.4 but version installed 220.127.116.11. I don't understand what the difference between those two are, but I've come to understand that I need to update first to 5.7.3, then 5.7.4, then I can finally updated to 5.7.5. Where can I find thos…
We have made a c5 testing site so client can approve stuff/updates before going live.
It was working proper and suddenly the login page stop working and I have tried all our login details and none of those works.
We have also roll-back our recent c…
I have a new site with concrete5 newest release.
I'm Hosting the site with a hoster on IIS/Windows, PHP and .NET enabled at the same time (obviously). In certain cases I get above mentioned application error (enabled error mesages using web.config).
I just started to use Concrete 5 version 18.104.22.168 for a new domain. This is a fresh install and when I go to the admin page to start it does a system check. Everything passes except "MySql PDO extension enabled". How do I resolve this? I am building th…
I have tried to update from 22.214.171.124 to 126.96.36.199, but had a few security issues along the way. My environment information says the following:
# concrete5 Version
Core Version - 188.8.131.52
Version Installed - 184.108.40.206
Database Version - 2015073100000…
Hello, I developed a site under 5.7. I try to clone it within the same account under an other site-directory WITH INSTALLATRON. I get an error doing this ?
Unable to detect the source installed application's database information. Please contact…
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