Installation Help

Updating from 5.7.5.13 to 8

Hi, I've tried to follow the instructions for the upgrade, but it has failed 5 times now. At the update page i get " Unable to retrieve information about this update from concrete5.org. You may upgrade but do so with caution." The notes and notices et…

How to install Concrete5.7 manually with different socket?

Hello, I am trying to install a concrete5 site to the hosting of University of Washington. I set up MySQL via Terminal and file system via FileZilla. Then I ran concrete5 and got: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through sock…

Update from 8.1 to 8.2

Hi, I'm using the 8.1 version. The manager says "no update available"... How can I update to the new 8.2 Thanks

Add-On Testing

Hi. I want to buy an Add-On here on the marketplace. But first i want to test it in my local environment before i put it on our productive website. So Can i re-assign an Add-On to another project? Is that possible?

Upgrade from 5.7.5.13 to 8.1.0

So far I have made a full site backup using control panel. I had originally installed C5 using Softalculous. My first question is ... should I upgrade using Softalculous or should I ungrade using the C5 control panel? My second question is abou…

Unable to log in after removing parent directory from URL

I trying to install another website on my hosting ( asphostportal.com ). There's one concrete5 site in the root. I've made another folder in which I've put another concrete5 website. It's basically the same site but it leads to a different database. ro…

2nd Time trying to Install and Connect Concrete5 - 2nd Failure

I don't get how anybody can get this CMS to work at all. First Attempt: Uploaded all the install files via FTP etc, followed all protocols and instructions to the "T" - DUD! couldn't access additional themes etc via the community - said my site wan't…

RSS Feed and Cache files

So I'm having a lingering problem with my 5.8 install -- I cannot get C5 to automatically update the RSS feed on the front page. The problem is the cache, because if I clear the cache through Systems & Settings, the RSS feed updates. So, I turned of…

Concrete5 version 8 and Hostgator

While HostGator says they support Concrete5, its the old version of Concrete5 that gets installed with "one-click", which is pretty lame. If you try to install version 8.1.0 manually you will get the following error: An exception occurred while execut…

Installation hang on hostgator. They provided an strace error

Hi, I am attempting to install concrete5 8.1 on a hostgator hosting server. First of all, I have done this in the past. I have been running version 8.1 since May on this service. When attempting to install the installer hangs (continues to say insta…

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