.htaccess file

I have managed to install concrete5.5.2.1 on my server but when I go tohttp://www.cu......e.co.uk/concrete5.5.2.1/,... I notice that under the Testing Required Items the Supports concrete5 request URLs section remains negative with the notice "concrete5 cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server". After contacting my techie guys they state that I may need to look at its .htaccess file(s) needed for URL/MOD_rewriting.
Where do I find this and what do I put in to get over this problem?

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pvernaglia replied on at Permalink Reply
Try putting a file called php5.ini (php.ini might work too) in the same directory where Concrete is installed. In that file put this line:

cgi.fix_pathinfo = 1

This often will fix the type of problem you are having.
sutwald replied on at Permalink Reply
Tried both of these without any success.
jero replied on at Permalink Reply
The .htaccess that gets written by concrete5 is in the same folder as your installation. Note that unless you have turned on pretty urls, C5 doesn't need a .htaccess file at all, and as you've not got past the install, it's unlikely you;ll have done that.

It might be the case that there's a .htaccess file there already from some other software or hsoting default, in which case the contents could be suspect. If you've got one, rename or move it out of the way.

What web server are you using?
sutwald replied on at Permalink Reply
I am on a Unix server but cannot see any .htaccess file anywhere. It was the suggestion of the techies at Webfusion that I write the .htaccess file. If I have to write one what do I put in it? And where would it go? I have put c5 into a folder concrete5.5.2.1 which I should have probably named as something else before loading it up.
jero replied on at Permalink Reply
.htaccess is sometimes a hidden file, so make sure you check "force show hidden files" etc.

Have you installed in a sub folder or your document root (public_html, httpdocs etc)?

You could create the file, but leave it empty or put in a line with just a # at the the beginning, which is a comment line. This should have absolutely no effect on your server though.
sutwald replied on at Permalink Reply
Yet again I am having no luck with this. Tried both suggestions but I am unable to find where I might be able to 'force show hidden files' from. I currently use Fetch on a Mac for my FTP, would you suggest another tool?
jero replied on at Permalink Reply
You could try Filezilla


Under server, check "Force showing hidden files" (at least that's what you do in Windoze).

It is of course possible that you don't have one.
sutwald replied on at Permalink Reply
Just downloaded FileZila and ran the FTP for this site on the server and it did find one .htaccess file in /concrete5.5.2.1/concrete/libraries/3rdparty/securimage/database and after having a quick look at it the only content is 'deny from all'. Should this be removed or is this essential?
jero replied on at Permalink Reply
What happens when you enter

in your browser (substitute your domain/install folder)?

You should get
princekwame replied on at Permalink Reply
Hi guys

I'm having the same issue here. I installed the latest version on a server hosted by GoDaddy. I've tried all the suggestions posted here but i'm having no luck.

when I try this linkhttp://my-domain-name/concreteinstall/index.php/install/-/test_url/...

I get error saying "no input file was specified"

what I've done so far reading other post about the same issue.

edited php5.ini file and added

cgi.fix_pathinfo = 1

Any help would be appreciated.