8.3.1, 8.2.1, "Page Not Found"

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Hi all,

When I login to my site, ki4win.com, I get to the welcome page which gives me a message:

The latest version of concrete5 is 8.3.1. You are currently running concrete5 version 8.2.1.

When I click "Update", I get a "Page not found" error.

Site Ground (My host) claims to have looked into this and determined it's an issue with the way Concrete was setup in their database (their issue), but they won't do anything to fix it.
They also show that i'm currently running 8.3.1, but my site seems to think, and be stuck in, 8.2.1.

I've seen a couple tidbits online that make me believe this is a Concrete5 issue, so i'm here to ask for help.
Whatcha got?

View Replies:
rge replied on at Permalink Reply
The version of the site is stored in application/config/generated_overrides/concrete.php.

'version_installed' => '8.2.1',


It is possible that you have overridden this in application/config/concrete.php. To check the current version of the core you can check the config/concrete.php in the concrete folder. It is possible that this folder is stored in the update folder.
weyboat replied on at Permalink Reply
weyboat
Looking at the source code of your site, you are running 8.2.1 out of the updates folder and using the 'Neat' theme.
If you want to update to 8.3.1 download it from this site, extract the zip archive and place extracted folder and its contents into the updates folder, then run the upgrade from the dashboard.
DLeach4512 replied on at Permalink Reply
Thanks!
I'm slowly uploading the files, but it's very tedious since my uploader only allows one file at a time....
DLeach4512 replied on at Permalink Reply
Nevermind, I finally got around to accessing the FTP system >:D
DLeach4512 replied on at Permalink Reply 1 Attachment
OK, all done, and i've got the exact same error, "Page Not Found".

The URL of the page not found is:https://ki4win.com/index.php/dashboard/system/backup/update...

Screenshot attached to show the files.
weyboat replied on at Permalink Reply
weyboat
At the bottom of that page do you not see a "Apply Downloaded Update" link?
DLeach4512 replied on at Permalink Reply 1 Attachment
Nope.
I checked again, just in case I missed it (hey, i'm human! :P), but no such luck.
Screenshot attached.
Gondwana replied on at Permalink Reply
Gondwana
Any chance this is a .htaccess/pretty-URLs issue?
DLeach4512 replied on at Permalink Reply
I don't believe so; when I mouse-over the link to update, it shows the exact same URL as what it's taking me to.