Installation Help

Rendering Issues - migrating to VPS

Hi Guys, I am in the process of migrating to VPS from a shared host. 95% seems to be working, but some of the menu, header and footer styling is missing. Please see shared host site - https://easyroomlets.com VPS - http://212.48.88.112/ The DB…

Cant update or download 5.7

Hey, Not sure if I have gone wrong in set up but I cant download or install ad-ons or the new update for 5.7 When I try to update I get: The directory E:\WebSites\ForceSpecialEffects v.7.4.1/updates/ already exists. Perhaps this item has already been …

Upgrading from 5.5.2.1 to 5.6.0

Getting the following error message and don't see anyone else with the same issue on the forum Fatal error: Class 'PageTypePermissionKey' not found in /home/mysite/public_html/conc/updates/concrete5.6.3.3/concrete/core/models/permission/key.php on line…

How to add Apple Chancery font to RTE

I am unable to add the Apple Chancery font to the Rich Text Editor; I have tried every suggestion I found in the forum, but nothing works. How do I add the font?

Error with Database on install

I am getting the following error when trying to install the latest version. An exception occurred while executing 'SELECT COLUMN_NAME AS Field, COLUMN_TYPE AS Type, IS_NULLABLE AS `Null`, COLUMN_KEY AS `Key`, COLUMN_DEFAULT AS `Default`, EXTRA AS Extra…

Upgrade from 5.5 to 5.6 and Mobile Friendly

Hey there, I built a web site several years ago to help a family business and wanted to ensure they were mobile friendly for the Google change. They are currently on 5.5.2.1 and the google mobile checker shows they are NOT mobile friendly. My quest…

Concrete5.6.3.3: URL not found

I downloaded C5.6.3.3 (don't want to use 5.7 at this time; too many addons don't work correctly). That said, I unzipped and then copied all of the files in the concrete5.6.3.3.zip file to the stitchnquiltfabrics.com folder. I changed the permissions for…

GoDaddy Hosting Plan - Linux (cPanel) or Windows (Plesk)?

I am about to purchase a hosting plan from GoDaddy. I already have a domain name purchased with them. When I customize my plan (Deluxe plan) I am prompted to choose an operating system. I can either choose the "Linux with cPanel control panel" or the "Win…

Upgrading from 5.4.2.2 to 5.5.2 - Toolbar Buttons Disappear

Hi, all. I know these are older versions, but I'm upgrading a site from 5.4.2.2 to 5.5.2. Once I performed the upgrade, I lost the buttons in the toolbar the top of the page. No Dashboard, no Sign In/Out, no Add Page or Edit Page. I can still acc…

Upgrade 5.7.4 to 5.7.4.1 not working

Hello Concrete5 members, I upgraded my C5 website from 5.7.3 to 5.7.4 and now I am trying to upgrade it to 5.7.4.1. I unpacked 5.7.4.1 and placed it in the update folder but unfortunately Concrete5 can not find the upgrade. I connected my website t…

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