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An error occurred while downloading the package.

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I am trying to download extensions for my Concrete installation but every time I get the message "An error occurred while downloading the package."
I understand that I can download the packages and install them locally but this is really inconvenient. I would prefer to discover and solve the underlying issues. Any help is greatly appreciated.

# concrete5 Version
Core Version - 5.7.5.9
Version Installed - 5.7.5.9
Database Version - 20160615000000

# concrete5 Packages
Stucco (1.1.3).

# concrete5 Overrides
languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Microsoft-IIS/8.5

# Server API
cgi-fcgi

# PHP Version
7.0.10

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, com_dotnet, Core, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, phpdbg_webhelper, Reflection, session, shmop, SimpleXML, snmp, soap, sockets, SPL, sqlite3, standard, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
 
ob7dev replied on at Permalink Reply
ob7dev
I personally have no experience with the Microsoft server. But I've seen this thing happen before on an Apache server, and the reason was the /packages directory did not have 'write' permissions, so Concrete5 couldn't actually download anything into that folder.

For example, on an apache/linux server, to allow concrete5 access to the /packages directory means changing the owner and group of the folder to www-data. I so by running the following command from the root of my concrete5 site:

chown www-data:www-data packages/


I found this post that I think may be of some help to you:
https://www.concrete5.org/community/forums/installation/iis-7.0-php-...
ChrTok replied on at Permalink Reply
I have reviewed the permissions, and even changed the user account that the IIS manager is using for my site. The user has been set to own the folders containing the concrete files and yet I still get the same error.

I am pretty sure it's not a permissions thing, or if it is its not a folder located near index.php