Error whilst installing Concrete5.7.2.1

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Hello there,

I've been trying to install concrete5.7.2.1, but each time it throws me the same error. I re-uploaded the files a few times but it didn't help...

Here is the log:
{"error":true,"message":"session_start(): open(\/var\/php_sessions\/sess_206a9715d35c0cb941365b19314b55e0, O_RDWR) failed: No such file or directory (2).
Trace:
#0 [internal function]: Whoops\\Run->handleError(2, 'session_start()...', '\/hermes\/bosoraw...', 147, Array)\n#1 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/symfony\/http-foundation\/Symfony\/Component\/HttpFoundation\/Session\/Storage\/NativeSessionStorage.php(147): session_start()\n#2 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/symfony\/http-foundation\/Symfony\/Component\/HttpFoundation\/Session\/Storage\/NativeSessionStorage.php(281): Symfony\\Component\\HttpFoundation\\Session\\Storage\\NativeSessionStorage->start()\n#3 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/symfony\/http-foundation\/Symfony\/Component\/HttpFoundation\/Session\/Session.php(89): Symfony\\Component\\HttpFoundation\\Session\\Storage\\NativeSessionStorage->getBag('attributes')\n#4 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Session\/Session.php(48): Symfony\\Component\\HttpFoundation\\Session\\Session->get('CLIENT_REMOTE_A...')\n#5 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Session\/Session.php(42): Concrete\\Core\\Session\\Session::testSessionFixation(Object(Symfony\\Component\\HttpFoundation\\Session\\Session))\n#6 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Session\/SessionServiceProvider.php(15): Concrete\\Core\\Session\\Session::start()\n#7 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/illuminate\/container\/Illuminate\/Container\/Container.php(498): Concrete\\Core\\Session\\{closure}(Object(Concrete\\Core\\Application\\Application), Array)\n#8 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/illuminate\/container\/Illuminate\/Container\/Container.php(425): Illuminate\\Container\\Container->build(Object(Closure), Array)\n#9 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/vendor\/illuminate\/container\/Illuminate\/Container\/Container.php(809): Illuminate\\Container\\Container->make('session')\n#10 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Support\/Facade\/Facade.php(52): Illuminate\\Container\\Container->offsetGet('session')\n#11 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Support\/Facade\/Facade.php(102): Concrete\\Core\\Support\\Facade\\Facade::resolveFacadeInstance('session')\n#12 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/User\/User.php(203): Concrete\\Core\\Support\\Facade\\Facade::__callStatic('has', Array)\n#13 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/User\/User.php(203): Concrete\\Core\\Support\\Facade\\Session::has('uID')\n#14 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/User\/User.php(47): Concrete\\Core\\User\\User->__construct()\n#15 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Package\/StartingPointPackage.php(248): Concrete\\Core\\User\\User::getByUserID(1, true, false)\n#16 [internal function]: Concrete\\Core\\Package\\StartingPointPackage->add_users()\n#17 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/controllers\/install.php(282): call_user_func(Array)\n#18 [internal function]: Concrete\\Controller\\Install->run_routine('elemental_blank', 'add_users')\n#19 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Controller\/AbstractController.php(156): call_user_func_array(Array, Array)\n#20 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Routing\/ControllerRouteCallback.php(25): Concrete\\Core\\Controller\\AbstractController->runAction('run_routine', Array)\n#21 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Routing\/Router.php(59): Concrete\\Core\\Routing\\ControllerRouteCallback->execute(Object(Concrete\\Core\\Http\\Request), Object(Concrete\\Core\\Routing\\Route), Array)\n#22 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Support\/Facade\/Facade.php(116): Concrete\\Core\\Routing\\Router->execute(Object(Concrete\\Core\\Routing\\Route), Array)\n#23 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Application\/Application.php(340): Concrete\\Core\\Support\\Facade\\Facade::__callStatic('execute', Array)\n#24 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/src\/Application\/Application.php(340): Concrete\\Core\\Support\\Facade\\Route::execute(Object(Concrete\\Core\\Routing\\Route), Array)\n#25 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/bootstrap\/start.php(196): Concrete\\Core\\Application\\Application->dispatch(Object(Concrete\\Core\\Http\\Request))\n#26 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/concrete\/dispatcher.php(36): require('\/hermes\/bosoraw...')\n#27 \/hermes\/bosoraweb161\/b2297\/ipg.lhccliniccouk\/index.php(2): require('\/hermes\/bosoraw...')\n#28 {main}"}{"error":{"message":"Unknown: open(\/var\/php_sessions\/sess_206a9715d35c0cb941365b19314b55e0, O_RDWR) failed: No such file or directory (2)"},"errors":["Unknown: open(\/var\/php_sessions\/sess_206a9715d35c0cb941365b19314b55e0, O_RDWR) failed: No such file or directory (2)"]}


Any ideas guys?
Let me know your thoughts, please...

Kind regards,
Seclouth Digital

 
WebcentricLtd replied on at Permalink Reply
Hi,
it looks like there is an issue with saving sessions in your installation which php needs to do to run.

It could either be - the session save path does not exist, the path is not writable, the disk is full or some other config error.

I'd ask your host to take a look and advise if that is possible.