Fatal Error

Permalink
Hi,

I always get the following error when i try to update C5:
Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 6033418 bytes) in /usr/www/users/videofhk/Luftperspektive.at/concrete/helpers/file.php on line 186

What can i do? Someone who has an answer?

Many thanks,
Andi

 
PineCreativeLabs replied on at Permalink Reply
PineCreativeLabs
This is a server issue. It is likely that your hosting / server is very limited with the amount of RAM that it has. You may want to consider looking for a better place to host your site.

In short, you need more RAM for your server / web host. You may want to try upgrading your host provider.
exchangecore replied on at Permalink Reply
exchangecore
The statement is somewhat inaccurate but the concept is right. The issue is that your host is limiting how much memory your php scripts can use, however this doesn't mean that they don't have memory available but rather they are being restrictive with it. I imagine that whoever you are hosted with would happily modify your memory allowed limit if you sent them this error. If they give a fuss though it definitely is their issue and not yours so it may be time to look elsewhere.
mnakalay replied on at Permalink Reply
mnakalay
or maybe you can even change that yourself in your php.ini
jalm replied on at Permalink Reply
Many thanks for the information! I will contact the support. My host is in principle a very good one (hetzner), so i think they will help.
Best regards,
Andi
jalm replied on at Permalink Reply
Many thanks for the information! I will contact the support. My host is in principle a very good one (hetzner), so i think they will help.
Best regards,
Andi