Their servers are supposed to run php 5.3 or 5.4, selectable through the godaddy web site hosting configuration panel. Tried both of those, no luck. Suddenly yesterday their server reports that their php is at 5.2 . (I created a file called cvtg.org/info.php which says:
<?php phpinfo() ?>
People on the tech support phone line or chat insist that it's my fault. They are clueless and rude. I got escalated to an official "Incident" once last week, some admin screwed with some settings, sent me an email that everything worked (when it didn't), closed the ticket, can't reply back to him. I've wasted far too much time on this.
Time to demand a refund of the hosting money I prepaid for the next few years.
Frankly, if they're still at PHP 5.4 they should be ashamed of themselves.
I'd be interested to hear from you how the refund request went. They are not known for their ethical business practices.
I told the sales guy I got tired of dealing with their support people for over a week after they moved me to a new broken server. He said that's not something they do, I've been on the same old server for years (just like the last support person insisted) when I have a f**king piece of email from them telling me they did and had given me a new IP for ssh, and I could see on my screen that my concrete5 sites failed because their PHP had dropped backwards to 5.2 among other reasons. Luckily the sales guy didn't want to argue the point and just gave me the refund, noting that it would cost me quite a bit extra if I decided to host with them again since I wouldn't be considered a repeat customer any more. Fat chance! I was hosting web sites for a community theater and choir out of my own generosity, they can fend for themselves now. (I still have domains registered through godaddy and redirected the web sites to their facebook pages for now.) The files I had under my personal web page can just go in a google drive.
Anyone want to recommend a good replacement hosting company? The nonprofits don't need blazing speeds or bandwidth, and probably only 1 gig of file space.
After a year we grew tired of that and moved on to WiredTree. I was absolutely in love with them, hardware and support.
They were recently acquired by LiquidWeb which seem pretty good but I'm waiting to see more. I think this website here is hosted with LiquidWeb
The 2nd time it happened, several of my database driven sites were down for a WHOLE WEEK before they were able to restore them.
Its run by 2 guys who actually contribute to the core of concrete5, so they actually know what they are talking about :)