Help!! C5 installation without cPanel
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Hi, I hope someone can help. I've built a concrete5 site which I uploaded to my personal site for testing and all works fine. The client however has specified a hosting package that does not come with a cpanel. Instead I emailed the hosting company with the database file along with the password info from the config file.
I can access the Dashboard as normal but when I visit the site all I can see is the basic html, unstyled by css and not loading any c5 area stuff.
The hosting company say that the database info is correct and everything is fine from their end. Does anyone have any ideas as to what could be happening here?
I can access the Dashboard as normal but when I visit the site all I can see is the basic html, unstyled by css and not loading any c5 area stuff.
The hosting company say that the database info is correct and everything is fine from their end. Does anyone have any ideas as to what could be happening here?
Thanks John. All the files have been uploaded and I can log into the dashboard. Everything seems normal until I try to view the site. It's hosted on a Linux server too.
The config file has been edited properly (exactly the same as the previous one). Could it be anything to do with the PASSWORD_SALT? I don't think I wrote over it and was able to get access to dashboard okay.
The config file has been edited properly (exactly the same as the previous one). Could it be anything to do with the PASSWORD_SALT? I don't think I wrote over it and was able to get access to dashboard okay.
If you can login to concrete5 and get to the dashboard, then the database connection and password salt are ok. If you can browse about the dashboard pages, you can be pretty sure there is nothing fundamentally wrong.
How did you get into the dashboard. Did you enter a dashboard address directly or click a link from the home page?
What exactly do you mean by 'view the site'?
How did you get into the dashboard. Did you enter a dashboard address directly or click a link from the home page?
What exactly do you mean by 'view the site'?
Thanks again John. I can access the dashboard by just sticking /dashboard at the end of the domain. All appears as normalwheh I'm in dashboard and I can turn on pretty urls, clear cache etc... When I click 'Return to website" or click on any page on the sitemap I am greeted with the bare unstyled html. It has pulled in the header and footer but hard coded image links are broken and no editable areas or nav bars have been pulled in.
It looks to me like the site can't find the database but the hosts say that they have installed it correctly. I had no problem in getting it to work locally using Mamp or on my own server using cpanel.
Has anyone ever installed c5 without using something like cpanel or plesk?
Thanks for your help.
It looks to me like the site can't find the database but the hosts say that they have installed it correctly. I had no problem in getting it to work locally using Mamp or on my own server using cpanel.
Has anyone ever installed c5 without using something like cpanel or plesk?
Thanks for your help.
You may also need to sort out database case sensitivity between windows and linux.