Help can't figure out user name/password
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I installed concrete yesterday and it was working fine. Today when I tried to log on I couldnt get any combination of user names/passwords to work. Ive tried reseting the password but it just seems to get sent into the ether. I have a website that's up but with all the concrete5 intro info. How can I figure out everything. I tried getting in touch with the host but they said it's a concrete issue.
Help! Do I need to uninstall/reinstall. Im desperate.
Help! Do I need to uninstall/reinstall. Im desperate.
What is your site url? And did you adjust the password trough the database?
Hi bkline 1422
If you can access your hosting account and your database (using Phpmyadmin):
1) click the forgot password from your login page
2) log into your database and view the Logs table.
3) the last logged item listed should be the link emailed for resetting your password. View the message - cut and paste the URL to reset password
(**edit: you can also verify your user name and associated email of record by viewing the "Users" table in your database just in case of typo etc.)
Hope this helps
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting...............
If you can access your hosting account and your database (using Phpmyadmin):
1) click the forgot password from your login page
2) log into your database and view the Logs table.
3) the last logged item listed should be the link emailed for resetting your password. View the message - cut and paste the URL to reset password
(**edit: you can also verify your user name and associated email of record by viewing the "Users" table in your database just in case of typo etc.)
Hope this helps
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting...............
I'm completely new to all of this. the site ishttp://www.swingandsamba.com, hosted by DreamHost. I only ever use one user name/password (so I won't forget the). I can get to the phpAdmin, but have the same problem of not having a username/password that will open anything.
If the above recommendations don't work, try this link:http://www.concrete5.org/documentation/how-tos/developers/recoverin...
Maybe it's on dreamhost. A few days ago another guy had similar issues.
Did you checked pretty URL's at some point?
Other wise, try to add
in your config/site.php
After that, check your .htaccess file. Try one of the following two:
or
Did you checked pretty URL's at some point?
Other wise, try to add
define('URL_REWRITING_ALL', true);
in your config/site.php
After that, check your .htaccess file. Try one of the following two:
<IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^(default.htm)/?$ index.php RewriteRule ^(default.html)/?$ index.php RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ /index.php/$1 [L] </IfModule>
or
<IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}/index.html !-f RewriteCond %{REQUEST_FILENAME}/index.php !-f RewriteRule ^(.*)$ index.php/$1 [L] </IfModule>
I'm ready to shoot myself (or at least uninstall start over). Thanks for everyone's help. I don't see a "log" on the MySQL Databases page.
I don't know how to access FTP for the website (had a temporary one that doesnt have anything current). I feel like such a pathetic newbie. When I try to access things with phpMyAdmin my username/password doesn't work. I don't have a clue about writing code or where to insert it. Should I uninstall/reinstall?
I don't know how to access FTP for the website (had a temporary one that doesnt have anything current). I feel like such a pathetic newbie. When I try to access things with phpMyAdmin my username/password doesn't work. I don't have a clue about writing code or where to insert it. Should I uninstall/reinstall?
Just ask your FTP credentials from your hoster or whoever has them.
I would try contacting DreamHosting's support. It sounds like a error on their part.
I use Dreamhost as well and I recently downloaded Concrete 5. It automatically makes your username "admin" and the password is what you set up / what was emailed to you. Perhaps you have already tried this but I thought I'd pass it along anyway.
There's a rhythm to installing C5. I've found that not doing anything critical on the first several installs reduces stress. Just getting the process down and documenting the needed steps is an essential foundation.
