Greetings -

I am using C5 v. 5.5.2.1. The application is hosted on Hostgator and I'm on a Mac running the site.

I want to update C5 to v. 5.6.3.1 but I have no server experience at all.

Through my control panel I have access to my file structure on the server.

From my admin login I can download the updated C5 file as prompted.

It seems to automatically download into the appropriate spot on the server and says I should Backup the Site before I proceed (which I did).

When I tried this previously I clicked the Update button and ran through the steps. However the site was hosed and I got a 404 error. Hostgator does not support C5 and I'm not sure what to do.

I want to click the Update button but I'm not sure what, if anything I did wrong. How can I keep an automatic download/update from hosing my site?

Any suggestions are welcome; and remember I don't speak "server" and got no help from my host. Thank you!

UPDATE: I clicked Update and received this error after a couple of minutes:

Fatal error: Call to a member function setAttribute() on a non-object in /home3/ccsm/public_html/updates/concrete5.6.3.1_updater/concrete/core/models/collection.php on line 285

What does this mean, and what do I do??