Manual update to 8.5.1

Hi Trying to do a manual update to 8.5.1. Been following some tips I got from these forums and from the documentation. I have got to the point where it shows up in the apply update section of the dashboard but it has the following message (see also screenshot)

Unable to retrieve information about this update from You may upgrade but do so with caution.

Is it safe to upgrade or not? And if I am to proceed with caution what does that mean? I did a data base backup do I need to do a full site back up too?


1 Attachment

View Replies: View Best Answer
mostrim replied on at Permalink Reply
I guess i'm being impatient but can anyone help with my question please? Or even tell me where to go to get an answer?
Thanks in advance
ConcreteOwl replied on at Permalink Best Answer Reply
You should preform a database export to your PC and create a full copy of your website files and folders and add those to your PC.
When those backups are in place you can try the update, the message you are getting is telling you that the connection to has failed and therefore the site cannot verify your update.
Is your site connected to the community?
To check for a connection to the community go to 'Extend Concrete5' and scroll to the bottom of the page.
mostrim replied on at Permalink Reply
Thanks for the help. I got the update to work. Brief panic when I got a 504 message about a gateway timeout but when i refreshed the browser a screen came up to say the upgrade was complete and I checked my link to the community and it still works

Again, thanks for the help