No Installation Screen

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I have hosting with GoDaddy. I followed their instructions for manually installing. When I visit my URL I don't get the installation screen described where I can enter my account information. Instead I get a summary "Install concrete5" screen that shows the results of "Testing Required Items" and "Testing Optional Items" (BTW - all ok except "Supports concrete5 request URLs")

What happened to the install screen and how do I now make Concrete5 aware of my settings?

Very new to CC5. Any help will be much appreciated.

sethhickel
 
admin replied on at Permalink Reply
Same here. I followed the other threads concerning the supposed fixes (cgi.fix_pathinfo = 1 and zend stuff). That did not work.
pvernaglia replied on at Permalink Reply
pvernaglia
You will probably not be happy with the performance of your site on Godaddy, their shared hosting is pretty slow with CMS applications. If you must use it, try adding cgi.fix_pathinfo = 1 to a php5.ini file in your installation directory.

More info here:http://www.weblicating.com/c5/concrete5-on-godaddy/...
sethhickel replied on at Permalink Reply
sethhickel
So - I deleted everything from my file system. I'm going to try to install again. I have the zip file, I will upload it to the root of my account and then expand. After that I should be able to visit my site (http://www.NameOfSite) and see the installation screen. Is this correct? I do know that my hosting company says to change the php5.ini file to have the line "cgi.fix_pathinfo = 1" in it.

Any other information, hints, help that you can offer to see if it works this time?

Thanks.
Barango replied on at Permalink Best Answer Reply
Barango
Try this:

Instead of modifying the existing php.ini file, create an additional .ini file called php5.ini.

Put this in it:

cgi.fix_pathinfo=1

save it to root.

Then see if it works. It did for me this morning.
joseajohnson replied on at Permalink Reply
joseajohnson
That php5.ini modification sounds crucial. Regarding the zip file, make sure you've looked inside before uzipping to root; more than likely, it contains a named directory - the contents of whom are what you actually want on the root, as opposed to the container itself.

So, instead of unzipping, say
/concrete5.5.2.1/blocks
/concrete5.5.2.1/concrete
...

to root, what you want is to unzip locally, then upload the tree to root
/blocks
/concrete

so the index.php page is accessible via htp:/ww.mysite.org/index.php, not htp:/ww.mysite.org/concrete5.5.2.1/index.php.

As long as you've already created a named MySql database (via the hosting control panel) and have the credentials and connection address at hand, you should be good to go.

Cheers -

Edit:

Just reread the original post, and it looks like you may have been a click away from the screen you sought; scrolling down (below the 'Testing' messages) on that page gives you two options - one for a blank install, and another for a boilerplate install with demo content.

Once you've chosen an option, the page you were expecting to see loads up, asking for the site name, admin pw, and db creds.

The rest (unzip then upload) still applies, especially if you've wiped the root clean, and since you never got the install to complete, your db should still be pristine and ready to go.

Good luck -
GDKen replied on at Permalink Reply
@Sethhickel,

I'm from Go Daddy and came across your post.

As @Barrango mentioned, adding the following line: 'cgi.fix_pathinfo = 1' in your php5.ini file should allow the installation to continue. Feel free to direct message me as I would like to assist you with any additional questions.
Barango replied on at Permalink Reply
Barango
It's important to ignore modifying the php.ini file, and just create the simple php5.ini file "in parallel," so to speak. Let the system choose. This hack was necessary on one GoDaddy server, but was not necessary on others I've used. Annoying, to say the least.
GDKen replied on at Permalink Reply
@Barango Thank you for freely sharing your knowledge. I would enjoy connecting with you regarding your experience with our servers. I've sent you my Go Daddy contact information via direct message and am glad to see that @sethhickel is up and running.
sethhickel replied on at Permalink Reply
sethhickel
Thank you - but I don't think I got your contact information for Go Daddy.

I do however seem to have a continuing issue with the ability to upload
files to my account via Concrete5. I get the normal messages that the
forum reports as having to do with the permissions on the /files folder.

Using the GoDaddy interface I have set the permissions on the files folder
to "read write execute" for both web user and owner. It seems that should
be sufficient.

I've also asked GoDaddy to run a chmod on the folder (chmod 777 -R) so
that the permissions would be set recursively - I'm waiting on a response.

Any suggestions?

Thanks


Seth Hickel
Home 828 757 7938
Cell 828 221 4812






On 8/31/12 1:21 PM, "concrete5 Community" <discussions@concretecms.com>
wrote:
vppramod replied on at Permalink Reply 1 Attachment
I'm also facing this same issue.
How to proceed?
Thanks in advance
Ascend
MikeGoDaddy replied on at Permalink Reply
MikeGoDaddy
Hello vppramod,

Have you tried the solution that worked for sethhickel yet?

To fix his issue he added a php5.ini file to the root of his hosting account. That file held the line:

cgi.fix_pathinfo = 1

If you have already tried this and it has not worked can you give more details on what is occurring?

Mike
Go Daddy Ambassador
vppramod replied on at Permalink Reply 1 Attachment
Hi,
Thank you for your message.
I've already tried the solution that worked for sethhickel.
But not working for me.
Please see the attached screen shot and tell me a solution.

Thanks in advance
vppramod
MikeGoDaddy replied on at Permalink Reply
MikeGoDaddy
Can you provide your domain name and I will take a look?

Mike
Go Daddy Ambassador
vppramod replied on at Permalink Reply
http://www.mayoneworld.com/concrete5/
MikeGoDaddy replied on at Permalink Reply
MikeGoDaddy
Hello,

I sent you a ticket with the details of what was done to correct the error.

Mike
Go Daddy Ambassador
vppramod replied on at Permalink Reply
I did not get your mail till now.
Thanks
vppramod
MikeGoDaddy replied on at Permalink Reply
MikeGoDaddy
You are welcome! I hope all is well now with your installation of Concrete5!

Mike
Go Daddy Ambassador
sethhickel replied on at Permalink Reply
sethhickel
Thanks everyone for the help and the responses to private messages and those offers to help. For my situation creating the php5.ini and adding the "cgi.fix_pathinfo = 1" was the solution that worked. (Thank you Barango!) Also, note that in some cases, per Barango, the editing of php.ini to add the line quoted above will work. For my account on GoDaddy the php5.ini file seemed to get recognized.

Again - thanks all!!!