"Unable to connect to a database using those credentials."

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I'm installing on a Lunarpages-hosted site using an add-on domain. The installation screen isn't accepting the info I've provided in the form. Here's the info, minus my email address and password:

Name Your Site:
Finish the Damn Book

Base URL
e.g.http://www.finishthedamnbook.com...

Subdirectory for site:
e.g.http://www.finishthedamnbook.com/concrete/...

Server
209.200.238.4

MySQL Username
upwit0_markcmyer

Database Name
upwit0_concrete

Thanks!
Mark

markcmyers
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andrew replied on at Permalink Reply
andrew
It looks like you got the site to finally install, however I think some of the parameters were incorrectly filled out. This is partially the fault of our bad labeling (which should be fixed soon.)

I think you ought to remove everything from your web directory, delete your database (or just remove all the tables from it) and start again.

I think it looks like you put something in "subdirectory for site" when in reality it should be left blank. What are the default values for Base URL and Subdirectory for Site that automatically get put in there when you start the installation process? In most cases (in fact, I don't think I've seen a case where this isn't true) you shouldn't have to change them.
markcmyers replied on at Permalink Reply
markcmyers
That did it. Thanks so much, Andrew!
andrew replied on at Permalink Reply
andrew
n/t