upgraded but not working

Permalink
Hi all brilliant and helpful computer types! I upgraded my site--www.tragic-death.com--to enable it to work with my host's php upgrade. All seemed good on first upgrade 5.4.1 to 5.4.2. Then on the move to 5.5, it looked good for a moment but--the site opens for a few moments and then a searching for upgrades pinwheel appears and won't quit! Now what??!

 
WillemAnchor replied on at Permalink Reply
WillemAnchor
Can you give some more information.
- What is the exact version you used before the last upgrade ?
on:http://www.concrete5.org/documentation/installation/upgrading_concr...
it says that:
If you're using concrete5.4.2.1 or earlier, you'll need to upgrade to concrete5.4.2.2 first.

and if that's ok then:
- What happens when you reload the page ?
- Do you have any tools installed like firebug for Firefox browser - or something similar for another browser - and do you see any errors ?
nmoses replied on at Permalink Reply
Hi,
thanks for answering. I followed those directions and the first step to 5.4.2.2 worked fine. Then, the move to 5.5 gave me the trouble.

I assume firebug is something that checks for bugs in the browser? Don't know anything about it. Should I install it?
mhawke replied on at Permalink Reply
mhawke
I think some add-ons and themes needed to be updated to work properly in 5.5. Any error messages showing when you hit F12 and look at the Console tab?
nmoses replied on at Permalink Reply
Thanks. The site gets kind of frozen in edit mode with the update pinwheel whirling away. I can move to the dashboard but there the same thing is going on.
nmoses replied on at Permalink Reply
Sorry--so nothing happens when I hit F12.
mhawke replied on at Permalink Reply
mhawke
Use the Chrome browser. Before you land on the broken page, right-click anywhere on the screen and choose 'Inspect Element'. A window should open at the bottom of your browser and choose the 'Console' tab. Then navigate to your site and see if any errors show up in red in the Console tab.
mhawke replied on at Permalink Reply
mhawke
I see some JavaScript at the bottom of your page that refers to mod_pagespeed. Turn off Google Pagespeed. Perhaps in your host's Control Panel.
nmoses replied on at Permalink Reply
THANKS 1,000,000. I opened the console and for whatever reason that seemed to do the trick. It works.

Appreciate your help.
nmoses replied on at Permalink Reply 1 Attachment
Unfortunately--my happiness was premature. I tried to edit the site and again it got stuck.
Attached is a screen shot and this is the message I get after hitting console on my browser.

TypeError: jQuery.fn.dialog is undefined ccm.app.js:1
TypeError: f.easing[i.animatedProperties[this.prop]] is not a function jquery.js,qv=4442a641aa9df0f7573923595402e260.pagespeed.jm.A_xP-993uZ.js line 1 > eval:2

Help!!
mhawke replied on at Permalink Reply 1 Attachment
mhawke
'pagespeed' appears to be still enabled. There are 6 calls to .js, .css and .jpgs files that still appear to be cached by pagespeed. How did you disable it?

See attached.
nmoses replied on at Permalink Reply
I really appreciate your help. I just disabled it on my hosting site, but it doesn't seem to have helped. Is there a way to get rid of the cached parts and start anew?
mhawke replied on at Permalink Reply
mhawke
Start with the easy stuff. In my hosting plans, there are several options to speed up a site such as 'Varnish'. Make sure all of them are turned off. Talk to your host to see if there are other things that you should do. These bells and whistles work well for static HTML websites but not so well with dynamic sites. Also make sure your concrete5 caching is off at Dashboard->System and Settings->Speed and Cache Settings. To make sure all the cache files are actually gone, you can even get really aggressive and delete all the files inside the [root]/files/cache folder.
nmoses replied on at Permalink Reply
I'll try with the host again and see what they can do. I can't get into the site in edit mode at all to do anything there unfortunately.
mhawke replied on at Permalink Reply
mhawke
Try entering this in your browser to go directly to the dashboard cache page:

www.www.tragic-death.com/index.php/dashboard/system/optimization/cac...

You can also FTP into your server and delete all the files in the [root]/files/cache folder.
nmoses replied on at Permalink Reply
This is the reply I got from my host:

"I took a look at the site files and it appears that it is still partially at least running 5.4.1.1.

naos:/home/nafmos/tragic-death.com/concrete/config# cat version.php <?php
defined('C5_EXECUTE') or die("Access Denied."); $APP_VERSION = '5.4.1.1';

SO this means the upgrade did not go through completely. This is the reason why you are getting errors and also why the site is slow."

Now what?
mhawke replied on at Permalink Reply
mhawke
Don't sweat the reference to 5.4. They're looking at the original core files but your site's core files are located in the [root]/updates/concrete5.5.2.1/concrete/

It's slow because it's on version 5.5 which is known to be slow.
mhawke replied on at Permalink Reply
mhawke
You can add this line to your .htaccess file to turn off pagespeed.

ModPagespeed off
mhawke replied on at Permalink Reply
mhawke
Did Dreamhost tell you how to disable pagespeed in your Control Panel or did they just blame your code?

http://wiki.dreamhost.com/Page_Speed_Optimization...
nmoses replied on at Permalink Reply
It was a simple "uncheck a box" fix. So--I think that it's off. But the site is still giving me problems.
mhawke replied on at Permalink Reply
mhawke
I know it's still on because if you access your home page with this URL and look at the HTML source, the references to pagespeed are gone.
http://www.tragic-death.com/index.php?ModPagespeed=off

Did you try adding
ModPagespeed off

to your .htaccess file?

If there any other caching schemes enabled in the Dreamhost's Control Panel then turn them all off.
mhawke replied on at Permalink Reply
mhawke
I also noticed that when you go directly to the Dashboard's upgrade page, the system is still asking to upgrade from 5.4 to 5.5.
http://www.tragic-death.com/index.php/tools/required/upgrade