upgrading from 5.6.1.1 gives blank pages
Permalink
When I try to upgrade from 5.6.1.1 to 5.6.2.1 it goes directly from the update dashboard to a blank page. Then the whole website is blank.
The files are still there. To get back I have to remove DIRNAME_APP_UPDATED in site.php.
I've tried using the built in dashboard updater and downloaded the full package and placed in "updates". Changed site.php to 777, change the update dir to 777 (all files and folders).
Have I missed some step? I saw nothing special in the release notes.
The files are still there. To get back I have to remove DIRNAME_APP_UPDATED in site.php.
I've tried using the built in dashboard updater and downloaded the full package and placed in "updates". Changed site.php to 777, change the update dir to 777 (all files and folders).
Have I missed some step? I saw nothing special in the release notes.
I'll try the full manual way tonight.
not working. Method 2 also gave me a blank page. renaming /concrete/ folder back got the site back.
any thoughts? No add-ons. I set theme back to default.
any thoughts? No add-ons. I set theme back to default.
When the page is blank, try right-clicking on the page and choose 'Inspect element' and have a look at the 'Console' tab for errors.
Also try right-clicking on the page and choosing 'View source' and see if there are any PHP errors being spit out on the page, usually at the very end of the output.
You might have to turn on PHP debugging by going to 'Dashboard->System and Settings->Debug Settings' and turning the error messages on.
Also try right-clicking on the page and choosing 'View source' and see if there are any PHP errors being spit out on the page, usually at the very end of the output.
You might have to turn on PHP debugging by going to 'Dashboard->System and Settings->Debug Settings' and turning the error messages on.
I've tried that. every page is literally blank.
just..
<html>
<head></head>
<body>
</body>
</html>
I manually updated to 5.6.1.2 but then to 5.6.2 or 5.6.2.1 all I get is blank pages. No login, no site, no nothing...
just..
<html>
<head></head>
<body>
</body>
</html>
I manually updated to 5.6.1.2 but then to 5.6.2 or 5.6.2.1 all I get is blank pages. No login, no site, no nothing...
Wow. Can you have a look at server logs or the log files at Full Dashboard->Logs
As I said: I can't get anywhere using a browser. not dashboard, not site, not admin. To get back I have to downgrade.
I can connect via FTP.
I can connect via FTP.
no one?
I am getting the same issue... when I check the coding, it is blank:
Saaaame here.....
Hi People i am on 5.6.2.1
ANd I upgraded and the site works but the login dashboard pages are blank
It loads every think in the head but the Body is blank? The web site its self is still workign just can't access the dashbord?
Any Ideas?
http://dev2.frederation.com/index.php/login...
Regards
Carl
ANd I upgraded and the site works but the login dashboard pages are blank
It loads every think in the head but the Body is blank? The web site its self is still workign just can't access the dashbord?
Any Ideas?
http://dev2.frederation.com/index.php/login...
Regards
Carl
Updated this morning and blank as well now.
I got it working again so am posting this in case it helps others with the same problem.
In config>site.php, the file was:
<?php
define('DB_SERVER', 'localhost');
define('DB_USERNAME', 'XXXXXX');
define('DB_PASSWORD', 'XXXXXX');
define('DB_DATABASE', 'XXXXXX');
define('BASE_URL', 'http://www.fuquadesign.com');
define('DIR_REL', '');
define('PASSWORD_SALT', 'P4HZR9ZL5zZSOBkVraTi3blU3HwtA3GlpuQf5cJVB3LSsv7IH8DbA49VF9IWmsOw');?><?php define('DIRNAME_APP_UPDATED', 'concrete5.6.2.1_updater');?>
I went in and removed:
?><?php define('DIRNAME_APP_UPDATED', 'concrete5.6.2.1_updater');?>
Ending that last line at:
'P4HZR9ZL5zZSOBkVraTi3blU3HwtA3GlpuQf5cJVB3LSsv7IH8DbA49VF9IWmsOw');
did the trick for me. I have no idea why except I went to another C5 site I hadn't updated and the site.php ended that way.
In config>site.php, the file was:
<?php
define('DB_SERVER', 'localhost');
define('DB_USERNAME', 'XXXXXX');
define('DB_PASSWORD', 'XXXXXX');
define('DB_DATABASE', 'XXXXXX');
define('BASE_URL', 'http://www.fuquadesign.com');
define('DIR_REL', '');
define('PASSWORD_SALT', 'P4HZR9ZL5zZSOBkVraTi3blU3HwtA3GlpuQf5cJVB3LSsv7IH8DbA49VF9IWmsOw');?><?php define('DIRNAME_APP_UPDATED', 'concrete5.6.2.1_updater');?>
I went in and removed:
?><?php define('DIRNAME_APP_UPDATED', 'concrete5.6.2.1_updater');?>
Ending that last line at:
'P4HZR9ZL5zZSOBkVraTi3blU3HwtA3GlpuQf5cJVB3LSsv7IH8DbA49VF9IWmsOw');
did the trick for me. I have no idea why except I went to another C5 site I hadn't updated and the site.php ended that way.
I have this happen to us today!
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcom all ideas and thoughts please :)
http://www.tvas.com.au
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcom all ideas and thoughts please :)
http://www.tvas.com.au
I have this happen to us today!
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
I have this happen to us today!
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
I have this happen to us today!
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
I had this happen today!
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
Tried the fix - thanks but it didnt work :(
Wondering if it is a compatibility problem with my host? perhaps the PHP version??
I dont know - welcome all ideas and thoughts please :)
http://www.tvas.com.au
http://www.concrete5.org/documentation/how-tos/developers/manually-...
Rony