Installation Help

Assigned add-on does not appear in list of available add-ons

I don't install add-ons often. Today I am trying to install ec_recaptcha on our site. I assigned the license to the site but when I went to my Add Functionality page, the add-on was not there. I tried downloading it manually and unzipped it to both pub…

Install Error

Hi, When installing the latest version I am getting the error: [code] concrete5 cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server [/code] I am trying to do a new install of: version 8.3.2 with PHP: 7.0.27 On Cen…

move website -> error

Hello everyone I moved a website developed in MAMP to a hoster following these instructions: https://documentation.concrete5.org/developers/installation/moving-a-site I copied the files without zipping them first as the hoster does not provide a poss…

Site Redirects to Login Page Only

Hi! So right now I am working on a site that keeps redirecting to the login page. For instance, if I type in the url (nevadatrucking.com) it automatically redirects to https://www.nevadatrucking.com/index.php/login. It is only until you login that …

stuck can't remember Database info to install on website

Can you please help, i think someone helped me before with this, I can't remember the format for Database info once Concrete 5 is uploaded to the site and I know it is a format of what i'm entering, like do i need http:// or something else in front of the…

Concrete 8.3.2 - Log In Issues

Hello Everyone, Anyone know why when authenticating I have to go through several steps in order to get to my editing page? When I first log in I am taken to a "Welcome Page" which doesn't allow me to edit my site. Second, I click the sitemap…

Cant install Anitya theme on 8.3.2

Hi all, The title allmost says it all. I recently decided to try this good looking theme (in the demo) as a starting point, but install doesnt work on last concrete5 release, i get this error message on clic Install : An unexpected error occurred. C…

can not edit home page - errors

i am stuck. I have just done my second clean install and the update to the genesis theme, this is what i see: An unexpected error occurred. count(): Parameter must be an array or an object that implements Countable. This is hugely frustrating. I am …

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