Installation Help

Update not working

We are on concrete5 5.5.0. When I perform "Dashboard / System & Settings / Update concrete5" while beeing connected to the Community I get the message: "You are currently up to date! Current Version 5.5.0" But current version is 5.5.2.1? Am I do…

Contact forms require 2 clicks of submit.

Hi, Urgent help required please! I have transferred a clients website to my hosting and ever since ALL the forms on every page require 2 clicks of the submit button before they send. Only if you edit the page and press 'update' on the form does …

new bi- how do i share my site with other people before its live

i am so new to web building, and have no experience. I am a board member for non profit community garden and need some help sharing this site with other who are half way around the world. I built the pages that i want, which are not live yet, and when I…

Javascript Enabled problem

Hi, I'm having trouble with my Concrete5 installation and wondered if someone could help as I can't find the solution to the problem anywhere online unfortunately. I'm getting a problem come up with Javascript Enabled – it's on in my browsers, I've …

After moving the site some of the files are inaccessible

After I moved the concrete5 web site to another server I can't execute/post to files using URL's like this: domain/files/something.php because it shows the 'page not found' page. However I can do this on the old server. Is there permissions except for t…

Question about Moving C5 site to new host

So we were having a lot of down-time issues with our current host provider so we have now purchased hosting through a different company. What I want to understand is how it works to move a site while the site is in use. For instance, if I back up all my …

How to fully backup my site?

Hi there, I am trying to do a full back up, not just the data. I've already done "Create a new backup", but I know this doesn't save any files. I have no idea where to begin, nor do I have any experience with phpMYAdmin. My question is how to accompli…

HELP ASAP

Just tried installing a new theme and once I approved the edit I no longer have access to the site. It now has an error on the page and I cannot even log in to change anything. The page says: "File /home/pruss17/russantiques.com/packages//themes/ecogre…

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