Installation Help

Non-zero exit status returned by script.

My site has just been moved to PLESK. Site is down returning Error 500. I am seeing "Non-zero exit status returned by script" when looking for C5 status internally. Any answers?..

Cannot import database to host after 5.7.13 to 8.5.1

Hello - I'm hoping that someone can help with this. I've got several sites that have been updated in Mamp from 5.7.13 to 8.5.1. This wasn't a smooth process, however, I've hit a roadblock trying to upload the database from MAMP to the live web host - I ke…

Softaculous Auto Installer and 8.5.0 and 8.5.1

My hosting Company (TMDHosting) uses Softaculous Auto Installer, and they have both been very good to me. When 8.5.0 came out I contacted Softaculous Auto Installer and they said that there was insulation problems with 8.5.0 and they would contact me when…

Help! Site down after server upgrade!

My site 'maccaplighting.com' has been running reliably for years. A couple of days ago my web service provider, he.net, upgraded the server to PHP 7.2. Now site is returning a blank screen and I can't log into the C5 admin page. The customer service…

No dashboard access after moving vorm local server MAMP to hosting

Hi there, after uploading successfully my database and files using ftp to my hosting company, I lost access to the dashboard. Looks like that some links to some new folder on the hosting were not correctly converted: Whoops \ Exception \ ErrorException (…

everything gone!

the webspace provider made me update to PHP 7.2 and now there is nothing any more. When I try to access my page I only get a blank page, not even an error message. how can I get access again? Or do I have to build everything new?

Unable to input card details

I am unable to input card details to buy an item I have created. I have posted this previously in another category, but I think this is the correct one? Anyway... I have installed concrete5, community store and sommunity store square integration. I …

Going Live, Not!

Please forgive what may seem idiotic but my only other website experience is with ZenCart. I have edited my site,made my pages and it all looks fine to me. Hopefully will make it better with time and experience....... but cannot get the site to go live. N…

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