Installation Help

After migrating the website is not working

Hi, hosted my concrete5 website at ixwebhosting, after stopping their services they moved my site to another hosting provider. after that the website is not loading. It shows a blank screen. https://bit.ly/2PdspUY Anyone can help to bring my site bac…

Database Error on C5.8.x.x install

I am getting the error: Database is empty: SQLSTATE[HY000] [1045] Access denied for user 'Rob'@'localhost' (using password: YES) MySQL InnoDB engine: SQLSTATE[HY000] [1045] Access denied for user 'Rob'@'localhost' (using password: YES) Mu password …

Help! Updated to 8.4.3 - Website is now down!

Hi! I updated 2 sites from 5.7.13 to 8.4.3, in exacty the same way.. one is up and running and the other is now down! When I go to the site.. there is no error message.. nothing.. just a blank page. Also when I view the blank page's page source.. it's to…

Professional Install Help

I tried to manually install C5, but I got an error and then another. My hosting service tried to install C5 but they failed, too. How do I find someone to install C5 for me? Thank for any suggestions. Alan

Back-up database

Our company has a really old version of Concrete5, namely version 5.5.1 I want to update this, but it is important to make a back-up beforehand. I get this error when I try to backup the database:"Fatal error: Maximum execution time of 30 seconds exce…

Login Issues?

Hi All, New Concrete5 user on my first site. I went out of town for a week and came back and tried to login to my site. Neat Theme with asian lantern on login page makes reading difficult. But the login is not working. The forgotten password box is not…

License Transfer

I've been posting this for weeks and no one has responded. I need help to get the license re-synched so I can run updates. I created a website onhttp://omahanebraskalistingagent.com/... and moved it to herehttp://omahamoveshere.com/ after a full backup…

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