reCAPTCHA

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I keep getting the following error and please can anyone help me resolve this error.

VHWreCAPTCHA captcha blocked as score returned () is below the threshold set (0.5) array


and this one else well.

Guest Exception Occurred: /home/debtsage/public_html/packages/form_plus/blocks/form_plus/controller.php:262 Oops, something is wrong with the form you posted (it doesn't have a question set id). (0)

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stewblack23 replied on at Permalink Reply
stewblack23
Hello Shodza

A little more context to your errors might help solve your issue. When you are on a page with a form and you interact with the reCaptcha does it come up with this error? Or does the error appear when you try and submit the form? And is your other error appear when the form is submitted?
Shodza replied on at Permalink Reply
Hi,

Any guest/ potential client who go on to our website and complete the call back form and submit their details l get that error. I have to always be checking the backend because its blocking genuine leads.
Shodza replied on at Permalink Reply
the other error kind of pops up after a couple of days after call back form has been submitted successfully.
stewblack23 replied on at Permalink Reply
stewblack23
I would disable it for a bit and use another recaptcha Addon from the marketplace and see what you get. Also pull up your developer tools panel in Chrome when the bug happens and see what errors you are getting in the console.
edbeeny replied on at Permalink Reply
edbeeny
HWRecaptcha has been integrated into the core. Use the core captcha settings.
stewblack23 replied on at Permalink Reply
stewblack23
Agreed. Forgot that it is in core now.