An unexpected error occurred.
I woke up this morning to this error on my website : An unexpected error occurred. An error occurred while processing this request.I did not touch my webiste for the last week and everything was working fine until now.
Does anyone know how to fix this issue??
Please not : I dont even have access to my dashboard because of this error. My concrete 5 version is 22.214.171.124
This is an urgent request, please let me know if you have any clue on what happened
I thought so but when I went to check, I have found that they are still using PHP 5.6.40.
2 other concrete5 website are hosted on the same folder and they are both under Concrete 126.96.36.199 but they are working.
What do you think?
Apache Version 2.4.46
PHP Version 5.6.40
MySQL Version 10.2.34-MariaDB
Operating System linux
[20-Mar-2018 09:57:54 UTC] PHP Fatal error: Call to a member function query() on boolean in /home/bestdk/public_html/concrete/core/models/package.php on line 66
This error keep occurign from time to time
A further random problem that can manifest in weird ways is if session files or other temporary files are not being cleaned up, possibly blocked from erasure by a host OS permissions issue.
So I compared the DB table : Packages with the Folder Packages.
There is one file named : dynamic_iframe , existing on the folder Packages but that doesnt exist on the database.
Is that helpful??
Finally the host fixed the problem.
What happened is that it was a conflit between an Add-on called : page-password and the new version of Mysql.
The add-on is deactivated now and the website is back online