Reconnect to community blank screen

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I am about begin migrating some relatively quiet C5 5.6 sites to V8, but they reported that they are not connected to the community (three sites). They had been connected at one time and are listed among my projects. If I click on the 'Connect to Community" button (or select from the dropdown) I am faced with a pop-up window headed "Connect to community" and nothing in it. I can't get past this and know of no other way to reconnect. Any help appreciated. (Screenshot attached, though not likely to be too helpful.)

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vernb replied on at Permalink Reply
vernb
Hi

Just hit the same problem!
Did you find a solution?
Thanks
Vern
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
In 5.6 you can try adding this line to the config/site.php file
define('CONCRETE5_ORG_URL', 'https://www.concrete5.org');
JohntheFish replied on at Permalink Reply
JohntheFish
If you are on php7.2, there is a core bug that comes up as an undefined constant warning, likely obscured if debug to browser is not enabled.

Can be fixed by editing the file to put the constant in quotes.

Warning: Use of undefined constant E_DELETED_SITE_TOKEN - assumed 'E_DELETED_SITE_TOKEN' (this will throw an Error in a future version of PHP) in concrete/core/libraries/marketplace.php on line 123


I have not checked if this will resolve the connectivity problem, or whether its just one hurdle on the way.
Myq replied on at Permalink Reply
Myq
Can you try again? There was a configuration issue recently which prevented some sites from connecting. It should be fixed now.
deoldphart replied on at Permalink Reply
Sorry, Vern. No I never did manage to get past the blank Connect to Community page and never had a reply until just now. Took me a bit to remember what this was all about. I just checked with my remaining 5.6 site and I'm afraid ConcreteOwl's suggestion has not made a difference.
HOBOcs replied on at Permalink Reply
HOBOcs
Just had the same issue - Brand New site
Started with legacy versions using 5.6.4.0 (as a start)
Unable to connect to community and my projects
Deleted and tried....5.6.3.3 and 5.6.3.5 with PHP7.1
Trying 5-8.5.1 now

Not sure if it is PHP or Connection issue

I'm going to try JohnTheFish 's idea (with 5.6.4.0)
HOBOcs replied on at Permalink Reply
HOBOcs
Changing Marketplace.php did not work for me.
Still getting Blank "Connect to Community" display

hmmmm....
lukasznillo replied on at Permalink Reply
lukasznillo
Test with fresh and no fresh instal of C5 8.5.1. Chrome console show error:

Refused to display 'https://www.concrete5.org/marketplace/connect/-/view?ts=...' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

When click to url (show in error) i can connect to community
HOBOcs replied on at Permalink Reply
HOBOcs
Loaded New Sample Site using Concrete5 5.8.5.1
Still unable to connect to community.to add any new functionality

Any ideas? Is this a local Browser issue, Host Server Issue or a Concrete5 Issue
Any direction or suggestions greatly appreciated



Link that shows up is (my website)..../index.php/dashboard/extend/connect/register_step1

My Environment
# concrete5 Version
Core Version - 8.4.4
Version Installed - 8.4.4
Database Version - 20180717000000

# concrete5 Packages
None

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.2.22

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 90M
post_max_size - 65M
upload_max_filesize - 64M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 3907
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
lukasznillo replied on at Permalink Reply
lukasznillo
I don't think this is a php problem. I tested with (C5 8.5.1) with php 5.6.x, 7.1.x, 7.2.x, 7.3.x, I also tested browsers IE, FF, chrome with no success. The problem is in rejecting the iframe loading. But why? Only a few days ago everything worked (on the same server where I currently work)
HOBOcs replied on at Permalink Reply
HOBOcs
Good Morning: I'm Just confirming that my existing websites some legacy 5.6.3.3 with PHP5.6 are not able to connect to the community. Nothing has changed to these sites in ages.

*** Can ANYONE confirm that they ARE able to connect to the community through their website - regardless of Concrete5 version?

Any thoughts, help, direction would be appreciated..
lukasznillo replied on at Permalink Reply
lukasznillo
Hi. I can confirm. Tested old site with C5 5.6.3.4 and php 5.6.40 and can't connect. Firefox console error: Load denied by X-Frame-Options:https://www.concrete5.org/marketplace/connect/-/view?ts=1568…... does not permit cross-origin framing. I can connect only when click in url (it's show in error) but in new window. Not in same by default.
HOBOcs replied on at Permalink Reply
HOBOcs
Just a thought....Is there any way to connect / add a URL (new website) on my account "Project" page - directly? (up front or behind the scenes)

Still stumped ...but I need to get going on new development
lukasznillo replied on at Permalink Reply
lukasznillo
Hi check now. I think everything is back to normal.
Myq replied on at Permalink Reply
Myq
Can you try again? There was a configuration issue recently which prevented some sites from connecting. It should be fixed now.
HOBOcs replied on at Permalink Reply
HOBOcs
Thanks, working now - much appreciated!!

Mark Resolved
deoldphart replied on at Permalink Reply
Indeed. My sites now can connect. Thanks. Too bad it took almost two years to find the configuration error, during which my frustration led me to start moving sites to a different CMS.
Myq replied on at Permalink Reply
Myq
The issue above occurred over the weekend. If you've had an issue for years, it's likely a different issue. If you provide some more details, someone might be able to help.
deoldphart replied on at Permalink Reply
Well, whatever fixed the recent problem also fixed the problem that I reported in the original posting back in November 2017. I can't provide any more detail than what I posted then, but the symptoms were exactly as those reported when this thread was revived. At the time of posting I had been experiencing them for weeks (on several browsers, different OSs) and continued to experience the problem for weeks after posting, until I finally gave up trying. I seem to recall seeing something like the error message reported by lukasznillo, but I lacked the skills to do anything about it.

Anyway, my remaining 5.6 sites are connecting so I think we can consider the matter closed.