Add File(s) Feature Missing In The File Manager

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I went to add some files to our File Manager today and the whole section (http://screencast.com/t/hkkHjsGal3) is missing from the File Manager page. We haven't done any updates to C5 or anything else that I can think of. Ideas anyone? We're currently running 5.5.1 on this site as well as another and the Add Files is working fine on the other site.

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wagdi replied on at Permalink Best Answer Reply
wagdi
Go to Dashboard -> System and Settings -> Permissions & Access-> Allowed File Types... and check to see if you have any file types listed. If not; add the following file types-

flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml


Now go back to file manager and you should find that the 'Upload' and 'Upload Multiple' options are now available.
sendiks replied on at Permalink Reply
Thank you for the quick and awesome response... Worked great!
wagdi replied on at Permalink Reply
wagdi
You're very welcome.

Best wishes,
Wagdi
aazide replied on at Permalink Reply
aazide
Thank you. That also solved the issue for my site.
wagdi replied on at Permalink Reply
wagdi
No Problem.
PPPills replied on at Permalink Reply
PPPills
Life saver - I had been working on my site all day and then in the last hour ( when things have gotten really tense ) no ability to upload an image.
The option was simply not available. I even went to a video on youtube on how to upload images, because I thought I was totally missing a step.

Your fast post worked like a charm.
thank you so much!
Karen
wagdi replied on at Permalink Reply
wagdi
Glad to hear it. :)
va3kdk replied on at Permalink Reply
Too bad they don't reference it in the error message. That would have made my life easier and take less time to solve.
jbarr replied on at Permalink Reply
jbarr
I just bumped into this today, but thanks to this suggestion, it's solved completely.
wagdi replied on at Permalink Reply
wagdi
:)
johnbyrne replied on at Permalink Reply
Thanks so much! I have been puzzled by this since I (recently) loaded Concrete5 onto three of my websites!

This made my life so much easier!
wagdi replied on at Permalink Reply
wagdi
Happy to help.
MattWaters replied on at Permalink Reply
MattWaters
I'm posting this to a few threads in an attempt to tie up loose ends. We eventually discovered that the missing Allowed File Types list wasn't caused by one-click installers or the core upgrade script, but rather a couple of specific concrete5 Marketplace add-ons. See this thread for more info:

http://www.concrete5.org/developers/bugs/5-5-1/upload-file-options-...