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Hello,



I have been researching, looking around for best website live chat to chat with the visitors of website.

I was looking up at Zopim live chat, they look decent. Let me know if you have any experience/s, problem/s with this.
I watched the video and they mentioned that I can copy their codes and put in header of HTML codes. Where about can I insert those codes?

Thanks
Victor

Let me know what you have
 
ob7dev replied on at Permalink Reply
ob7dev
I've used Live Helper Chat before. Clients where happy, and I had it up in running in less than 45 minutes:
https://github.com/LiveHelperChat/livehelperchat...

Packaging it for concrete5 is on my to do list :)
VBDynaC5 replied on at Permalink Reply
Hello,

Did you have problem installing Live Helper Chat?

I came across this issue

"Make sure that "cache/*" is writable and then try again"

I ensure that my cache setting is all on and make the site go faster.....what am I missing?

Cheers
ob7dev replied on at Permalink Reply
ob7dev
Can you post a screenshot so I can see where the error came from?

If its from concrete5, its referring to the application/config directory and application/files directory not having write access by the server.

If the error came from Live Helper Chat, its a similar issue but the folder would be located somewhere else.
VBDynaC5 replied on at Permalink Reply
Make sure that "cache/*" is writable and then try again

PDOException Object
(
    [message:protected] => SQLSTATE[42000]: Syntax error or access violation: 1044 Access denied for user 'industri'@'localhost' to database 'information_schema'
    [string:Exception:private] => 
    [code:protected] => 42000
    [file:protected] => /home/industri/public_html/lhc_web/modules/lhinstall/install.php
    [line:protected] => 329
    [trace:Exception:private] => Array
        (
            [0] => Array
                (
                    [file] => /home/industri/public_html/lhc_web/modules/lhinstall/install.php
                    [line] => 329
                    [function] => query
                    [class] => PDO
Viewing 15 lines of 132 lines. View entire code block.
ob7dev replied on at Permalink Reply
ob7dev
Yea that would have nothing to do with concrete5. The cache directory inside the live helper chat folder needs to be writable by your webserver. If your running apache2 that means making it owned by www-data.
VBDynaC5 replied on at Permalink Reply
Hello,

Yea, that's what I thought....

However, I change for different chat feature and its working well for me....Now I am using tawk.to chatline. (You can google up tawk.to)

It's really easy to install in concrete5 Tracking codes, in the header for all pages. It works great but I need to show my team on how to use tawk.co