Facebook Feed -- AWOL

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Hi,

I work for a small charity and I am struggling to resolve an issue without spending a fortune on our web support.
My Facebook feed has dissapeared from the main screen on my website!!

I do not have a clue how to resolve this!

any help appreciated.

 
hutman replied on at Permalink Reply
hutman
Were you using a custom block to display the Facebook feed, or just an HTML block? Can you provide a link to the page where the feed is supposed to be displayed?
Shuttlewoodclarke replied on at Permalink Reply
I am a complete novice!!

Here is the link to take a look!!

Thanks

http://www.shuttlewood-clarke.org/...
hutman replied on at Permalink Reply
hutman
It looks like the Facebook Like Box, which is what is in your page, is now depreciated -https://developers.facebook.com/docs/plugins/like-box-for-pages...

What you will need to do is use the link on that page to recreate the "Page Plugin" and replace the current Facebook Like Box code in your template with the new.

My best guess would be that this is hard coded into your theme, so you would need to access your theme files on the server and replace it. If you need help with this you can PM me with FTP information and I can replace the code for you.
Shuttlewoodclarke replied on at Permalink Reply
Thank you!

I have managed to get the code to cut and paste in to the gap... for some reason however I am unable to edit that Box - if that makes sense... I can click on the other 2 bits ie.. the blog and the events section to the right... but when I login the social media bit under the facebook logo, does not become highlighted to edit??
Grrrr! When I am playing around, it seems I cannot access the themes, I think perhaps the developer has set permissions...

<div class="fb-page" data-href="https://www.facebook.com/ShuttlewoodClarke/" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="https://www.facebook.com/ShuttlewoodClarke/" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/ShuttlewoodClarke/">Shuttlewood Clarke Foundation</a></blockquote></div>

Thank you for your help anyway!!!
hutman replied on at Permalink Reply
hutman
As I said in my previous post, it's most likely hard-coded into your theme (not editable through the front end) and you will need to change it in the website files on the server using FTP.