File manager not working

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Hi all,

I have a site that will not allow me to upload files. I have set all of the correct permissions at the server. I have used FTP to place the files in the incoming folder and set the permissions there as well. When using file manager>upload files, it shows no files in that folder.

Any ideas or suggestions would be greatly appreciated

Thanks

surfsupjoe125
 
wagdi replied on at Permalink Reply
wagdi
Did you check the 'Allowed Filetypes' to make sure your file type is listed?

The default list should consist of the following-

flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Yes sir - it is just a jpg file
wagdi replied on at Permalink Reply
wagdi
This may be a silly question but is your folder located in - /home/yoursitename/public_html/conc/files/incoming

I just found this thread, maybe it'll help you?!

http://www.concrete5.org/community/forums/usage/ftp-for-file-upload...

You may also want to re-check your file permissions again or failing that; contact your hosting company to see if they have made any changes recently.

I'm sorry I couldn't be of more help; Maybe someone else can chirp in here?
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi thanks for replying

Yes checked with host, saw that post, re-checked all file permissions, It
is really strange. Never encountered this before

Thanks,
Joe
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
This is soooo frustrating. Anyone else have any suggestions? I am desparate to get this figured out.

Any help would be greatly appreciated

Thanks
landollweb replied on at Permalink Reply
landollweb
I see you mentioned you checked the permissions in that folder. How you set it may vary from one hosting environment to another depending on whether the system account for the web server is the owner or a member of a permission group. My suggestion (if you haven't already tried it) is to just *temporarily* the permissions wide open and see if that changes anything. If there is no change, that would effectively rule out a permission issue. Don't forget to reset the permission restrictions as soon as you're done testing.
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi and thanks for replying,

I have changed the permissions to 777 and it didn't do a thing. Actually according to Hostgator it blocks if using 777. when changed to 777 you get a 404 page. set it back to 755 and the page comes up.

Thanks for your suggestion though. This is driving me crazy. I only need to load one graphic and I can finish this job. It's always the easy stuff that creates problems

Cheers
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
More info. I have actually loaded the file in the incoming folder, viewed it and gone back to the file manager and it doesn't see the file in the incoming folder. Crazy!!