File Manager Upload Issues on Windows Server
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I am working with someone who is running Concrete on a Windows server (with IIS). I have been having some weird behavior with the File Manager and uploading files.
On the front-end, I am unable to upload any files. The dialog box just keeps loading, and when I close it, nothing appears uploaded.
However, when I use the File Manager via the Dashboard, the same thing happens. The dialog keeps loading and when I close it out, the file appears to be uploaded, but does NOT appear in any File Sets, even if I specified this.
Then, when I go back to front-end and try to select an image or other file, the files that had just been uploaded in the Dashboard do not show up at all.
I figure this has something to do with file permissions. I tried changing the permissions via FileZilla FTP, but I cannot change anything (they show up as XXX permission).
What do I do? What causes this?
On the front-end, I am unable to upload any files. The dialog box just keeps loading, and when I close it, nothing appears uploaded.
However, when I use the File Manager via the Dashboard, the same thing happens. The dialog keeps loading and when I close it out, the file appears to be uploaded, but does NOT appear in any File Sets, even if I specified this.
Then, when I go back to front-end and try to select an image or other file, the files that had just been uploaded in the Dashboard do not show up at all.
I figure this has something to do with file permissions. I tried changing the permissions via FileZilla FTP, but I cannot change anything (they show up as XXX permission).
What do I do? What causes this?
Many Windows servers will not allow you to change folder permissions via ftp.
I would recommend contacting the webhost and getting them to manually change the permissions for the Files directory.
If supported you could also get them to try turning on fastcgi and see if that resolves your issues. They may need to add some code to your web.config file to get it working.