Could you provide more information? Maybe a live website address?

Do you see any error messages anywhere? What happens specifically when you click on the edit button and it doesn't work properly?

The 2 sites that are affected are:

http://www.mercyflightcentral.org
Www.estrofestlaughs.org

Nothing happens when I log on to the admin panel. I don't get the editing features. If I navigate to another page the edit features are available, but when I navigate back to the home page I still don't get the edit button.

I don't get any error messages and I have difficulty logging out of the admin feature.

There is something on your site that is potentially the source of the problem although I don't understand why it affects only the home page.

Your theme is loading a script called zepto.

Zepto is kind of a lighter replacement for jQuery and it uses a lot fo the same function names jQuery does and it uses the $ symbol as well.

They should definitely not be together on the same page.

Now what you should do is log in and check if when logged in zepto is still loaded on your home page and on another page that works. Tat would help confirm or rule out my intuition.

Why would this occur on both sites though?

Beats me. And I'm going to assume that second site is actually a .com right? Not a .org as .org doesn't work.

Unless I can log in to see the problem first hand, there's nothing much I can say.

Correct. I will try your suggestion. If it continues if provided the admin I'd and people would you be willing to investigate further? FYI. I've had these sites in place for about two years and have not had this problem before. Thought it might have been browser related but the problem occurs with all IE, chrome and Mozilla.

Yes, sure. If nothing else works, I'll have a look.

If it comes to that, just send me the information by PM

Hi, I'm still experiencing issues with the site. What I found that works is calling up the URL for the dashboard page then I am prompted for the admin logon. Then I go to site map and select the home page to view. That gets me into the edit function for the home page, but the edited page stays in Approval and I cannot get it to publish the changes.

http://www.mercyflightcentral.org/index.php/dashboard...

Would be great if you can take a look -- I can provide you with the ID and Password in a direct email message.

Thanks!

no problem. Send me a private message here. Just go to my public profile and click on the message button.

This is absolutely crazy, I never seen as site act like that. This is what I saw:
I logged in as admin and went to the home page. I did a small edit (in " CHECK OUT HOW YOU HELPED TO MAKE OUR ORGANIZATION GREAT!" I bolded helped.) and saved.

The new approved version for the page is 274. Being the admin, I didn't need to approve, it was approved automatically. BUT when logged in as an admin it still showed me the previous version 273. When checking page version, it shows me 274 is the approved version but shows me 273. I emptied the cache to no avail.

I went to the dashboard and looked at other users. I Logged in as one of them, in an editor group, I believe. When logged in as that user, the home page showed me the correct version, 274.

That user doesn't seem to have any authorization to do anything. I can't put the page in edit mode or anything BUT it still shows me the bar as if I had those rights AND it lets me reach the dashboard. But once on the dashboard, I can't go anywhere, it keeps asking for a password when I click on items.

Now the really hard to understand part. Logged in as that users I absolutely cannot log out like you said. Even if I delete the cookie and all it simply refuses to log me out.

At this point, I am starting to think that you have some overrides somewhere. DO you have any files anywhere in the "application" folder and its subfolders? Other than in "files"?

I don't have any unusual apps running that would cause this. If I do, they are specific to the add-ons through the Concrete5 CMS. I also noticed that the link under the logo for PayPal tips, it now links to the admin logon, which is this page url:http://www.mercyflightcentral.org/index.php/become-donor/paypal-tip... I'm generally the only one that works on the site aside from one other person and she does not get in to it that frequently.

________________________________________
From: concrete5 Community [discussions@concretecms.com]
Sent: Thursday, August 25, 2016 2:39 PM
To: amr1960@rochester.rr.com
Subject: Issues Logging Into Dashboard -- Cannot Edit Home Page : Editing with concrete5

Is it possible there is some issue at the server level? That's the only explanation I can offer considering it is also occurring on a completely different site as well.

In follow up -- I do not have any files in the application folder or subfolders. I perform all edits through the admin panel of Concrete5. My edits are generally pretty basic content updates.

ok so let's go through a few things:
1- what server? Linux or Windows?
2- what version of PHP
3- Who's your host? Looks like it's Bluehost but I want to make sure.

I believe i'm on Linux. PHP version is 5.2.17. Bluehost is the provider

That's a rather old version of php, although I'd be surprised if that's the cause of the observed problems.

Thanks! I agree with you on the version. The site has been working for the last couple of years without issues.

I did a little more investigation and I sent you a PM.

Did you all figure this out? I'm having the same problems.

I have not heard back on the research yet. Hoping to hear something soon.