User Permisions not working for Super User

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I have problems with Super User permissions

I have created a user 'Rosters' and added the Group 'Super User'. I have checked the box to allow Super User to edit the page. When I logon as 'Rosters' I click on the 'Edit this Page' icon and the page goes into edit mode. When I click on a block to edit it, it does not bring up the editor box. I can only edit if I assign the Group 'Administrator' to the 'Rosters' user or any user I create.

This has been like this since I started using version 6 through all the upgrades to version 8.45.
I have never bothered about this until others needed to edit their particular page.

I don't know what I am doing wrong. Can you help please.

Phil

tambopc
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ConcreteOwl replied on at Permalink Reply
ConcreteOwl
There can only ever be one super user!
The super user is not necessarily assigned to any group...
You can create a group called 'super user' and add users to it but it does not make them 'super users'.
Having said that, when you assign permissions to a page make sure you allow the group to edit the contents of the page.
tambopc replied on at Permalink Reply
tambopc
Thank you for your reply. I can't do anything for the next few days. When I can I will recheck what I am doing wrong.
Phil
tambopc replied on at Permalink Reply 6 Attachments
tambopc
I didn't explain myself very well before. I have attached images explaining the steps I did to allow the user 'Rosters' to edit their own page. I get to their page in edit mode but cannot edit the contents of any blocks on the page and also have to click the back arrow on the browser to get out of the page.
Phil
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
Take a look at the area code in your page template and see if there is something like this
$a->showControls = false
tambopc replied on at Permalink Reply
tambopc
I am not sure where to find the page template and what file to look for.
tambopc replied on at Permalink Reply
tambopc
I am using the Red 5.7 theme
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
I will send you a private message..
tambopc replied on at Permalink Reply
tambopc
I uninstalled the Community CKeditor and everything is working as it should now.
Many thanks David
ConcreteOwl replied on at Permalink Best Answer Reply
ConcreteOwl
In case anyone else runs into this problem..
This site was originally a Concrete 5.7.x.x site which had the Community CKEditor addon installed.
When the site was upgraded to Version 8 the addon should have been uninstalled because version 8 ships with the CKEditor as standard.
Trying to use the Community CKEditor on a version 8 site was causing a java script conflict.
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
Your'e Welcome Phil
chawilaclef replied on at Permalink Reply
chawilaclef
I would create a new user, new page and drag new block to isolate the problem. Or create a new c5 empty install.
I m not even sure the admin user is in Super admin group.