Unable to upgrade to 8.3.1

Permalink 0 0 Browser Info Environment
When I log in and am notified of the update, I click the 'update' button which leads to
...and I get a 'page not found' error.

Also the update is not reported as available via the dashboard.

Site was updated from 5.6 with migration tool.

Status: New
nickratering replied on at Permalink Reply
Login and try index.php/ccm/system/upgrade?force=1
simonchilton replied on at Permalink Reply
Hi. Thanks for the reply. I didn't get a notification of it so sorry for the late response.

I've done as you suggested and received the message 'Upgrade to 8.2.1 complete!'. The site was already on 8.2.1 so I'm not sure what this means?

The dashboard update page still says 'No updates are ready to be installed.'

I still see the 8.3.1 update available message when first I log in, but clicking 'update' still leads to a page not found forhttp://psychotherapy-sussex.org.uk/index.php/dashboard/system/backu...

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
ExchangeCore reCAPTCHA (1.1.1), HTML+PHP Code Block (1.0.1), Ortho Theme (1.2.1)

# concrete5 Overrides
blocks/html/templates/therapist_result/view.php, blocks/html/templates/therapist_result/_notes/dwsync.xml, blocks/html/templates/therapist_result/_notes, blocks/html/templates/therapist_result, blocks/html/templates/therapist_search/view.php, blocks/html/templates/therapist_search/_notes/dwsync.xml, blocks/html/templates/therapist_search/_notes, blocks/html/templates/therapist_search, blocks/html/templates, blocks/html, single_pages/members/profile.php, single_pages/members

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, gettext, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0