Multilingual Page Report timeout
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Hello.
Our multilingual site has six languages and 2450+ pages. I have just upgraded the Community Store from v1 to v2. When I try and run a Page report to finish setting up the Checkout connections between languages it times out after about 15 minutes with the following:
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."
I don't know if this was happening when we were using Community Store v1, somehow I doubt it, but I hadn't a reason to use the Page Report.
I have asked our ISP to look into it. They have upped the resources to their maximum and logged into the site, running the Page Report themselves to identify any server issues. Their last message was this:
"Hi Russell,
Thank you for the reply.
I am not able to locate anything that can cause the problem server side. Could you please check if the CMS has any special requirements, like specific php extensions?
All php extensions that are needed should be enabled, however I want to double check them.
Kind regards,
Mariya G."
At this point I turn to you clever people.
Thanks,
Russell.
Our multilingual site has six languages and 2450+ pages. I have just upgraded the Community Store from v1 to v2. When I try and run a Page report to finish setting up the Checkout connections between languages it times out after about 15 minutes with the following:
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."
I don't know if this was happening when we were using Community Store v1, somehow I doubt it, but I hadn't a reason to use the Page Report.
I have asked our ISP to look into it. They have upped the resources to their maximum and logged into the site, running the Page Report themselves to identify any server issues. Their last message was this:
"Hi Russell,
Thank you for the reply.
I am not able to locate anything that can cause the problem server side. Could you please check if the CMS has any special requirements, like specific php extensions?
All php extensions that are needed should be enabled, however I want to double check them.
Kind regards,
Mariya G."
At this point I turn to you clever people.
Thanks,
Russell.
Status: New
