Can you please try setting your page theme to plain yogurt to see if the theme is the cause.
If you have the email encryption addon installed please uninstall that.
Otherwise please provide a URL so I can take a look to help you troubleshoot it.

JB

Here is the link:

http://www.nnichols.com/index.php?cID=127... There is nothing on there, because I can't add the products.

I am attaching a screenshot of what the block looks like.

Let me know if you need access to the site.

Thanks!
Patricia

Hi Patricia, I checked your page and can't see any JS file from your theme causing the issue. Can you please PM your Dashboard login details and include a link to this ticket so I can easily keep track of it.

JB

Thanks, I received your PM. I found the issue is caused by incorrect file/folder permissions. You can confirm this by viewing the "extend C5"page in your Dashboard:
http://www.nnichols.com/index.php/dashboard/extend/install/...
Notice the icon isn't loading. If you try to load it directly you get a 403 error (http://www.nnichols.com/packages/jb_ecommerce_express/icon.png).

Please ensure your /packages/jb_ecommerce_express folder and subfolders are 755 permissions and files in there are 644. That will get it working correctly.

JB

Thank so much for all of your help! Changing the file permission did the trick.

Great to hear :-)
If you're happy with the support provided, I'd greatly appreciate a positive review in the C5 marketplace:
http://www.concrete5.org/marketplace/addons/ecommerce-express/revie...

JB