Refund please

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I am trying to get this rolling, but theres no where to manage products, and I cannot get the bulk uploader to work on my Concrete5 installation, I just don't think my site is compatible with your scripts. Please refund.

Type: Discussion
Status: In Progress
atirugs
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atirugs replied on at Permalink Reply
atirugs
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
jb1 replied on at Permalink Reply
jb1
Hi

Sorry for the delayed reply we are usually off on weekends. We cannot offer you a refund as our add-on have worked in hundreds of sites. It could be caused by your Concrete5 installation or a faulty upgrade to 5.4. Again, if you could send me your dashboard and ftp login I may be able to help you pinpoint the problem with your installation.

JZ

concrete5 Environment Information

5.4.2.2

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

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