IMHO, this add on needs help, especially in the documentation area

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I had nothing but problems trying to get this to work correctly... the docs are minimal at best; yes parameters are described, but it's missing a very much needed "how to" to get it to work properly. I finally had to hire someone to show me what was missing in the docs, and lo-and-behold, after less than 10 minutes, it is now working and I'm relatively happy.

Would I use it again? Probably, now that I know what the shortcomings are. Support is on the weak side; they don't put much effort in finding out what exactly is causing a difficult problem. And I do know this is not a trivial add on, so maybe if the docs were spruced up, it might be easier to incorporate into a website.

SpokaneDude
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dantheman replied on at Permalink Reply
dantheman
This is an interesting viewpoint on this add-on and I was glad to read it. I've just come back to the ecommerce add-on after a long absence, just putting a simple store in place for a customer and it feels like there are a lot of dusty corners in the application: the 'add product' block dialogue with generally misaligned input labels, those terrible display image options which never seem to work for me, is a good example. I could also point the finger at the user interface in the dashboard, where once I have clicked on anything under the 'Ecommerce' heading (assuming I know it's there at all) I then have no links (even in the top-right triangle dropdown menu) back to things like ecommerce options/config.
But on the plus side it's very tightly integrated into Concrete5, I can add products wherever I like on the site, it's reasonably configurable and the license fee is fair. I'd hate for it to become abandonware - I really, really want it to migrate to 5.7 at some point. Not that I use it much but I like to know it's an option. Although reading the intro to the add-on written by the developers I am not holding my breath - they're basically saying 'use something else!'.