Cannot edit my form
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Today I logged in to edit a form and simply remove an email address in the Notify field under Options. After removing it, I clicked on the Save button and received an error something like "You must add at least one question before saving the form". This confused me because this is not a new form but rather a fully developed, functioning form that has been in use for many months and working fine. So, I clicked on the Edit tab and it was blank! I can exit and my form is still there, but I can't find a way to edit it! Any ideas for me?
| Type: | Discussion |
|---|---|
| Status: | In Progress |
I've done that and, no, the change is not saved. Would you like to try it out if I give you a login?
This is still not resolved. I would like to remove an email address from the Notify line in Options. But I cannot save the form. It seems to remove everything from the form when I try to edit it, and so it gives me an error when I try to save saying I must add at least one item.
Please help me with this.
Additional info;
I tried recreating the form in a new block. But when finished, I could not delete the original form block from the page. So, I created a new page, then created a new form with the same fields, from scratch, eliminating the email address I wanted to delete on the original form. Then deleted the other page. Then I went to edit the new form and all the fields are blank in edit mode. Everything is there in the Options panel, but if I edit anything, I can't save it because it doesn't see any form fields. Very strange.
Do you have any ideas on how to resolve this?
Please help me with this.
Additional info;
I tried recreating the form in a new block. But when finished, I could not delete the original form block from the page. So, I created a new page, then created a new form with the same fields, from scratch, eliminating the email address I wanted to delete on the original form. Then deleted the other page. Then I went to edit the new form and all the fields are blank in edit mode. Everything is there in the Options panel, but if I edit anything, I can't save it because it doesn't see any form fields. Very strange.
Do you have any ideas on how to resolve this?
Hi,
Try to switch back to a default theme. See if your theme breaks the form.
Also try clearing the cache and disable cache to see if that works.
Best,
Corretje
Try to switch back to a default theme. See if your theme breaks the form.
Also try clearing the cache and disable cache to see if that works.
Best,
Corretje
I tried your suggestion, but I have too many customizations to allow me to just switch to another theme. I started with the Morph theme. I think it must be a jquery / javascript conflict. For now, I was able to remove the email address by creating a new page and new form. So, the urgency is no longer there. I'll dig deeper into the diagnostics once I have the time.
Thanks for your suggestions,
Steve
Thanks for your suggestions,
Steve
Not sure what that is. Sounds like a javascript.
Could you try to refresh the page an see if the changes are saved or not?
Best,
Corretje