Fantasic Addon. A couple of queries about renewals
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Hi,
Your addon is brilliant. Easy to install and low maintenance, all working great for almost a year now.
As some members are coming up for (1 Year) renewals, I and they have a few queries:
Members are asking if they will get renewal notifications. I've told them 'yes' but I have two questions arising from that:
1 - How can I see what renewal emails they will receive? Will it have a link for them to re-purchase a one year membership?
2 - If they renew early, will their membership be extended by a year or will it "re-start" on the early date? Is this explained in the renewal email?
Note - As I am also selling an upgrade to a lifetime membership, 1 year members can't see the "1 year signup" link. It is hidden, so that they see the upgrade link. So I'm hoping that there is a link in the renewal email.
Many thanks,
Mike
Your addon is brilliant. Easy to install and low maintenance, all working great for almost a year now.
As some members are coming up for (1 Year) renewals, I and they have a few queries:
Members are asking if they will get renewal notifications. I've told them 'yes' but I have two questions arising from that:
1 - How can I see what renewal emails they will receive? Will it have a link for them to re-purchase a one year membership?
2 - If they renew early, will their membership be extended by a year or will it "re-start" on the early date? Is this explained in the renewal email?
Note - As I am also selling an upgrade to a lifetime membership, 1 year members can't see the "1 year signup" link. It is hidden, so that they see the upgrade link. So I'm hoping that there is a link in the renewal email.
Many thanks,
Mike
| Type: | Discussion |
|---|---|
| Status: | In Progress |
